Trifecta Heating & Air Conditioning - MV

These guys showed up and started right in on their scam. They tried to tell me that my furnace needed a part (a gas valve) that would need to ship from another state and would take approximately 2 months to arrive. I guess it's coming via the Pony Express. Then they said the install of the new gas valve would cost $3200 once it arrived. I asked for the part number so I could make a few calls and the technician told me that it was difficult to locate and that i had to cross reference the serial number and look it up in the parts catalog. I found the part number (it is printed in bold numbers and letters on the front of the part. Part number SV9500M-2686) and subsequently found the part on Amazon, available through several vendors and made by four manufacturers) for $300 and available to arrive the next day.

To see how far these guys would take it, I asked them how much a new furnace would cost. They said $5,200 nearly instantly.

Now I've been in the construction business since I was born and a police officer for many years. I know all the scams. These guys are likely duping plenty of people, so get a second opinion before you give these guys your money.... Or just call somebody else entirely.

I called the manager who acted as if he was going to do something about what happened, but has never returned my call since.

Today I had an estimated quote for my AC
and I was extremely happy I got it from this company. They showed up on time and were ready to go. They listened to the problems I was having and made great recommendations. They also helped me install my Nest thermostat and replaced a smart switch plate. I highly recommend these dynamic duo. They work great as a team. I am tremendously happy with my quote and am very grateful they went out of their way to help with my installations. Thanks Darwin and Andrew!! You guys are the Best!!

What a wonderful professional service we just received. Sean and John were on the service call to help with a broken heater. First I was able to get a visit today and second they were earlier then scheduled which was great.
They came in very professional, clean, well groomed (handsome) and went right to inspecting the heater. Issue was fixed fairly quickly and they went through a number of senarios as to why the heater went out. Also helped us better understand what we could do to get better heat circulating downstairs. We were very pleased with our experience. Highly recommended.

Trifecta delivered an excellent customer experience! Tim was extremely friendly, and professional. He was very informative in diagnosing the issue and gave us an option to repair or replace it. He ended up setting us up with and new AC and air scrubber. The team of Installer‘s Luis and Devin all did an amazing job. Couldn’t be happier with the service and product they delivered. I would highly recommend them!

I work nights and like to have my house warm when I get home after work. One night I walked into my living room and something wasn't right. It was cold as heck! It took me a moment to realize that my heater wasn't working. I thought my roommate turned off the thermostat but nope that wasn't the case. I hopped online to search for a repair company and found Trifecta. I went on their website and was able to chat with a live person at 11 PM!They were able to get my info and I got a call the next morning. Sean was able to get out here shortly after and got my heater back up and running fast enough for me to get some rest before my shift at work. That was really appreciated! I had a really good experience using these guys and no doubt will call them in the future if I ever have problems again.

We found a small stain on our ceiling and after investigating further saw a water drip from one of our furnaces in the attic. We shut the unit down and looked online and found Trifecta. They were able to schedule a service call the next day which was fine as it was not an emergency. Darwin came out on time and did an assessment and determined that the drain lines were clogged causing the water to back up and slowly drip out onto the ceiling. After quoting a price he cleared out the clogs, made sure everything was running right and recommended an extra drain pan with a water sensor to let me know if it happens again. Friendly and great service!

We have been using Trifecta since moving to south OC in 2010. They have been wonderful! They come when they say they will come and they always do a top notch job. We recently had to purchase a new AC unit because our existing unit was breaking down. Danny came out, and instantly gave us an estimate for three different price options. The crew came out the following day and were efficient, clean and did a great job! I highly recommend Trifecta.

I'm managing a large residential construction project in San Clemente and called Trifecta for help with the HVAC planning design and pricing. I was immediately able to talk with a project manager named Sean and he was very friendly and helpful. I tried calling several other companies before hand and nobody wanted to give me the time of day for a simple conversation! Sean impressed me so much with his professionalism, patience and knowledge that I scheduled an appointment to have him visit the job site and provide us with a quote.

A huge thank you from all of us here at Goalcast Media! We needed some HVAC and air purification work done during our office remodel and call Trifecta to get a consult. Their phone staff was efficient, polite and very helpful. Dan the technician called ahead to let us know when he would be arriving, was very professional and knowledgeable during his consult, great at explaining our options using non-technical language and provided us a quote quickly. We interviewed two other companies but they seriously didn't cut it. With one company, tech arrived late for the appointment and had an attitude to boot. The other guys didn't even show up. We of course ended up choosing Trifecta and are very satisfied with our decision and highly recommend them!

I called Trifecta with a heating problem on Friday morning and was helped a by a really nice lady who told me she could have someone here in three hours. I got a call about twenty minutes later saying Tim would be on site 30min later. When Tim came out he was very professional and good at explaining, he fixed the problem within an hour. My house is warm again and this is the best and fastest service I’ve received from a company like this. I’ll be using these guys for all my AC and heat needs. 5-Stars for extremely quick and efficient service and helpful phone person.