John & Son HVAC Service

I had an excellent experience with John & Son HVAC Service Experts when I needed my air ducts cleaned. The technicians were very efficient and thorough, and they did an excellent job cleaning my air ducts. My home now feels much cleaner and fresher, and the customer service was outstanding. I would definitely recommend John & Son HVAC Service Experts to anyone in need of HVAC services.

This company completed another great service for a home a/c repair that I requested for our AC. A very effective process that prides itself on making sure the repair was perfectly done on time and their repair charge was quite reasonable too. The technician who did the service is also knowledgeable, professional, and experienced. I wouldn't hesitate to recommend their service to everyone I know!

Customer Service was awful and overall not trustworthy.

Was told I'd get 50% off for the visit after they quoted me as expensive as a my home insurance to come out.
The manager called 3-4 days later saying that's a mistake and the discount was only if I was waiting for an appointment (I was already waiting several days with no heat). Manager Wasn't friendly, didn't seem to care about new business so I Suggested canceling the apt and go through my warranty if they wanted to charge me the original price again.
He said no and agreed to the $35-40 that was originally quoted to me. First red flag - he was just trying to get more money.

Tech came and was unaware of the agreed fee and asked we pay the full amount. Another red flag.

The issue was an unplugged cord (in the attic - we couldn't see it). Tech came, plugged it in and turned it on, then unplugged it. Was here less than 30 mins and quoted us over 1,000-2000 dollars to fix it. Leaving us without heat again. My husband even asked what he did to get it working only a few minutes ago - he lied. Biggest red flag- I declined any further service.

I Went with my home warranty who came within 24 hours and told us it was simply left unplugged. They Checked everything just to be sure there were no other safety concerns, plugged it back in and did not charge anything above the original call fee.

They did what they promised and the service cost was less expensive. So happy that they assigned me one of their capable professionals. I admired his expertise and compassion. He's the only technician who incredibly carried out my air and heating repair needs. It was done well. The total cost was also fair. Every time I have an hvac issue, I will call them again.

Speedy response and repair! My air conditioner would not stay on and we called John & Son HVAC Service and got an appointment within 2 days. He also diagnosed and fixed my other air conditioner that was taking a very long time to cool and its temp wasn't accurate. Very professional, fast, and clean job. I will call again!

I had an issue recently that my air conditioner was not working - I called John & Son HVAC Service after finding them on Google, and I'm glad I did as Howard did an excellent job. He talked me through how to solve the problem over the phone and showed up on time for the appointment with the necessary parts already in hand to fix it. I would highly recommend John & Son HVAC Service to anyone.

The technician is incredibly attentive and communicative regarding the repair conducted at my place for my ac that stopped working. Everything was done efficiently and with a great attitude. I will surely recommend this company to anyone who's looking for an affordable and professional company that knows what they're doing. Thank you for the job well done and keep up the good work!

I am very thankful that this company provided me an excellent and inexpensive air and heating repairs. It was their technician who came on time and dives into the task immediately. The service provided was fast, and I'm thankful that their technician managed to finish the job effectively. Indeed, a swift and praiseworthy performance! Thank you very much for your help!