JW Plumbing, Heating & Air - Serving San Gabriel Valley

Great company and great service. Every interaction, every employee I’ve met, has been outstanding.
Update: almost 5 years later and I stand by my original review. This is a very customer oriented company, but you can tell that they treat their employees very well too. Everyone has a great attitude and are skilled in their jobs. JW originally installed a new heat/ac unit and fixed some substantial ductwork problems that came with our house. We continue to use them for annual maintenance and we couldn’t be happier with the product or services.
We also used them over the years for some electrical issues and have been equally happy with those services.

I’ve been using JW Heating & Air for a few years now. Their technicians are fantastic. Angel did my service today. He was very knowledgeable, professional and explained everything he was doing. I have a service contract with them and they come out twice a year. Once for the heating and again for the A/C. My system runs great thanks to them, I highly recommended.

Well, for starters, they were exactly on time this morning. My technician was genuinely a courteous and pleasant man, and professional. He took the time to look at all things pertaining to our unit. It was just a scheduled maintenance call..yet, he was diligent and made all necessary checks. I appreciate his care and concern, when he explained everything, he let me know what was a further course to maintain our new unit. They are polite and actually make follow up calls to ensure good service is provided. I would highly recommend you use their services.

I was exceedingly pleased with Victor, our service technician. He was extremely informative regarding the repair process and he very patiently and comprehensively explained all service options. He performed an excellent repair in a very short amount of time - and JW Heating and Air offered a very fair price for the service. (I had 4 other companies look at my HVAC unit and all immediately came to the conclusion to replace the entire unit - approx. a $7000 job. Victor provided a repair option that other companies didn't even suggest!) ... I highly recommend JW Heating and Air.

In addition, I used JW Heating and Air about 9 months later for a leaky drain pan and again was immensely pleased with their prompt and competent service. Victor once again was my service technician and he did an excellent job!

After our Nest thermostat mysteriously went dark on Saturday, we called JW Heating & Air. They had expertly installed our units over a decade ago, & we’d failed to keep up on the maintenance. It took 2 days to fit us in, but it was worth the wait! The awesome technician who came, Gerardo Tecorral, figured out everything that was wrong, gave me a super-reasonable quote, and cleaned & repaired both the furnace & the AC in one grand visit! He was funny, friendly, efficient, tidy(!), and explained everything very effectively. There is nothing better than a technician who enthusiastically communicates everything that’s going on and takes the time to show you everything. I pledged to keep up on our maintenance for the remaining life of our units, and I’m sure we’ll have eventual future units installed by JW Heating & Air as well. This is one of those service-oriented companies that is truly a valuable connection.

The office kept me well informed as to when my service man would arrive. He arrived exactly on time. He was pleasant and put covers on his shoes and did everything you possibly could to take care of my situation. I would recommend this company and this technician whose name is Christian, highly. I’m so happy that I learned who’s the best HVAC company in town.

JW has the best trained service techs of any company I've dealt with. They are consistently polite, thorough, and neat. They take the time to answer questions, make sure you're satisfied with the systems and service, and clean up after themselves. They stick to their schedule and always call if there's a problem. I strongly recommend JW.

We found JW Heating and Air on Angie's List, reviews were good, and we needed a 3rd HVAC quote for my elderly Aunt's home. The Customer Service Rep who answered the phone was awesome, and had us scheduled the very next morning at 9am. The JW Quote was not the cheapest, but we decided to go with them solely because of the Sales Rep, Jeff. He was extremely knowledgeable, forthright and didn't try to up-sell us at all. He was also very kind and patient with my Aunt, even when she needed clarification on some of the information he proposed. This is so important when dealing with Seniors, and we really appreciated his sincerity -- you can't fake that sort of thing. Haven't met the install team yet, but can confidently recommend Jeff Payne from JW Heating & Air. Oh, I almost forgot, of the 3 quotes we got, JW had the best financing option, which was a huge consideration for us. Thank you, Jeff!

Very nice company, all employees are very helpful. Barber was very patient in listening to our concerns and proceeded to adjust our dampers while answering all our questions and showed us the temp reading results for each room.
We are pleased with JW and recommend them highly.

These guys were great..I highly recommend them.