McMaster Heating & Air Conditioning, Inc

McMaster Heating and Air was referred to me by a good friend. He did a ton of research and received 6-7 estimates which saved me a lot of time. Although they were not the cheapest (but by far NOT the most expensive) I was extremely impressed by their experience, responsiveness, and knowledge. Ron McMaster arrived at my home on time for the estimate. The office staff that arranged the appointment was very professional and made the entire process easy. Ron evaluated our old system and went into the attic and then explained all of our options. He was not pushy and I did not get the feeling he was trying to up-sell me into a higher end unit. He really knows his stuff! The quote included all new grills, a furnace, thermostats, and the new AC systems (lucky me, I have a separate AC unit for both the upstairs and downstairs). Financing was super easy and took about 2-3 minutes (not kidding). We ended up going with a 2-stage system which runs on low speed most of the time for efficiency. It only kicks into high speed when the air differential necessitates. The crew was on time and I was very impressed with the little things like using a tarp on the floors everywhere they walked so they would not get the floor and carpet dirty. They also walked me through the thermostat settings and made sure I was comfortable with how it works. The front office staff was very easy to work with and honestly everything was pretty much done via email. I was expecting this project to be a nightmare and it could not have gone any better. Save yourself some time. There is no need to get 5-6 estimates. Ron is honest and the crew does incredible work.

I worked with Ron and his team. They walked us through different solutions for complex personal health to arrive at a right solution that wasn't overengineered or overpriced. The most detail oriented provider among many we spoke to.

I think we're set for life with our HVAC needs.

We talked to five different companies regarding replacing our 3-ton 23-year-old Carrier HVAC furnace+AC system. Ron was the most impressive of the bunch, he knows his stuff and he was the only one that sat down with us to lay our our options and to answer all our questions. His estimate wasn't the lowest, but we were confident that we'd be getting a quality system expertly installed. Everyone on his team was professional and helpful during the installation and afterwards, and the new Carrier system is working great.

McMaster's is the best. Honest and fair. This is the second system they have done for me. I used them in my old house and would not have trusted any one else for the job. Outstanding work and great customer service.

There's a good reason this company has been awarded Carrier's Presidents Award each year for the last 10 years, they are very good at what they do. Ron McMaster was straightforward, knowledgeable and his experience shows. He made suggestions to do things right, explained the base system and the features and benefits to upgrade and improve the system. He gave me a quote for base HVAC system and options and costs to upgrade as to my needs. He supplied us with all the information needed to make an informed decision, he made it making a choice easy.
Alexis in the office, was outstanding in coordination of removing old ducts, installation of units, inspection and city permit and inspection, great communication with phone calls and email updates.
The techs were fast, clean efficient and good at their job.
Great team representing a quality Carrier product, these folks are really good at what they do.

Overall very happy with McMaster Heating and Air Conditioning. One of the reasons I chose them was they are a family owned/run business and they specialize in Carrier products. With that I feel that I have gotten the personal responsiveness of a family run business. The owner, Ron, came out to my house and gave a very detailed explanation of what he recommended and why. The installation team did a great job overall too. There were a few tweaks that had to be done and they have taken care of them with no problems. So far everyone I have interacted with has been great. I had a minor issue and one of their technicians Anthony came out on a holiday and squeezed me in so I wouldn't have to wait the full weekend. Would definitely recommend especially if you are planning to install Carrier products.

Very professional. Great crew. On time and reliable. Would recommend Ron and his crew for all your AC and heating needs.
No more sleepless nights when we have those brutal heatwaves.

We highly recommend McMaster! Excellent installation of a new Furnace and Air Conditioner. The technicians did a fantastic job. They were polite and professional. The owner, Ron McMaster, was very accommodating with the selections he offered us and good value with the pricing.

McMaster Air and Heat installed my new air and heating system with the best crew. In my research, it comes down to the installation company. Each member treated my home as their own home. I asked lots of questions and they were each super nice to answer and explain the system and process.

If you are looking into a new HVAC system, call them for a very reasonable quote and the best installation. They left my home as clean as they found it. Give them a call and you will not be disappointed.

Absolutely, McMaster is a strong team, especial Ron! He is your decision maker who always think about his customer. I won't do other choices just trust them!!