Patterson Heating & Air Conditioning

Friendly, honest and reliable. Chris Patterson is very knowledgable and knows more about the equipment than most other service personnel. His pricing is flat rate and very fair. The response time for my return air duct issue was timely and as promised. It is very hard to find service people that are capable, honest and reliable, but when you do you want to hang on to them and recommend them to your friends...Chris Patterson is one of the good ones and he will be my go to guy for any heating and air issue.

Had our our complete hvac replaced also got the zoning done, as our house was a single zone.Chris from Patterson Heating and air Conditioning was awesome. He did everything..... right suggestions,accurate quotes,perfect installations,great duct work,got city permits.took care of all paperwork. He is polite and professional. Completed the entire project in two days.
Thanks Chris for making my home cool.
Would recommend to all

My husband and I bought a home in Elk Grove last year in November as is. Our neighbors were having their Heating and Air Conditioning system checked and serviced by Patterson Heating and Air like they do every year and have for many years. My neighbor suggested that I too have our system checked out so i did.

Well thank the lord up above that I did. When we purchased the home it was as is. Even though our Heating and Air Conditioning system was new it was installed incorrectly. I was telling my husband that I smelled gas and he told me I was crazy well Chris not only found that but several other problems. Chris wrote an estimate and explain while showing me all of the problems. Because of the incorrect installation we had a water leak which caused all of the wood to become wet, that also created black mold.

Chris wrote everything up and has worked with us every step of the way. I am so very Thankful to not only my neighbor but to Chris also for understanding our situation and working with us. Chris has put a whole new meaning to the name of Customer Service. I would recommend :
PATTERSON HEATING AND AIR CONDITIONING TO ANY ONE LOOKING FOR AN HONEST AND MOST WONDERFUL COMPANY TO HAVE SERVICE YOUR HEATING AND AIR . I know we will never have anyone else service our Heating and Air Conditioning equipment but Patterson Heating and Air.
P.S. Tell Chris Margo sent you .

Chris, the owner, had Mark show up as soon as I needed them. They are the best when it comes to value and cost. The expertise that Mark showed was unbelievable. He made me feel comfortable going forward with him fixing my issue. They are the go to guys when it comes to your hvac. Thanks Patterson heating and air!!!

9441

Had our AC stop working late Thursday night.Having numerous health issues and being home bound on a 100 plus degree day started to panic me. I looked up 24 hr emergency services and found Patterson Heating and Air. It was close to 9pm and I expected to get a machine, but to my delight Chris answered the phone and assured me he can help. He showed up the next morning and had my AC humming in no time, what a relief! Chris' wonderful customer service skills even managed to win the approval of my very picky Mom that was visiting at the time, so I will definitely be calling him back for our yearly maintenance.

Today, i contacted Chris from Patterson air conditioning for a situation. I was changing the air filter, when the air conditioner turned on and sucked my dryer sheet that was on the floor. In a panic, thinking about a fire, i started calling for HELP. Pattersons was the first i called and left a message. He returned my call. Because of his schedule and mine, he decided that he had an extra few minutes and he would walk me through the process if i was willing. He was very patient as we proceeded. With this young man's help, i removed the panels and found the intact dryer sheet and pulled it out. Yahoo!! Chris, didn't charge me for a service call (but i would have gladly paid) and he taught me a little about my air conditioner. Thank you, Chris for your kindness and generosity. You are my HERO!

Fast and excellent service. Called Patterson when we had a blower unit go out in the heater. Chris showed up on time and was able to diagnose and repair the problem. He had to go across Sacramento to get a part and worked late Friday evening to get the job done all within the original quote. I will use him again and recommend him to my friends.

Chris responded to our inquiry in a timely fashion. He had installed 2 Heat pump units for us and has done the yearly services. Quick and easy to work with. Very fair pricing, and a great warranty program. Will continue to use Chris as is needed. A 5 Star company.

After three very, very bad experiences with other companies in the area, we called Patterson for a second opinion. He came out immediately, and put in the legwork to come up with the most practical and affordable fix. Our repair was a very lengthy process due to a part needing to be ordered from out of state, and even though this was during a 90-100+ degree time, and he was obviously extremely busy with other customers, Chris continued to give us updates, and did not try to upsell us on a more expensive unit or overhaul. When it was time for the work to be completed, the two guys who showed up to the house were friendly, efficient, and professional. This is the first HVAC company I have come across that seems genuine and out to actually help their customers. We will definitely recommend them in the future!

Patterson fixed a terrible install that we had done on the cheap. Chris provided a clear breakdown of what needed to be fixed and offered a very competitive price. He and his team showed up, got the work done, left the house clean and were on their way. I would highly recommend them for the Elk Grove region and certainly will use them again.