Super Brothers Plumbing, Heating and Air

Complete satisfaction, excellent customer service and professionalism.

I put an online inquiry into Home Depot late Sunday, May 26 for plumbing services. On Monday, May 27 (Memorial Day), I received a call early morning from Super Brothers Plumbing (Tony) to explain to him the services I needed. I have two toilets; one in need of repair (leak) and the other that needed to be replaced.

Tony had an opening on Tuesday, May 28 that I had to decline so the work I needed to have done was scheduled for Wednesday, May 29. I want to thank Tony for quickly setting up the appointment; clearly describing the work they would do; and providing me the cost.

On Wednesday, May 28 Ray from Super Brothers showed up on time to repair one of the toilets and replace the other. I was very impressed by Ray. He was professional, worked hard, polite , and did everything that I needed to have done. He has an excellent work ethic and I appreciated all he did today, including cleanup.

Thank you,
John

Super Mario Plumbing is great. They were here within 30 minutes and Mike was fantastic. He knew what he was doing and got the job done right quickly. I will call them again and recommend them to anyone. Keep up the great job. Kelly Nguyen

We had a very bad situation going on under our house at a very hard time for our family, but Super Mario Plumbing helped us through it! They referred us to a great company to get the water out from under our house, were patient with us while we got updates on when they could be here, and after all of that they fixed our broken pipe in a few hours. They are a great company, and we would highly recommend them to anyone who asked. Thank you!

From the very beginning when contacting Super Mario, Daniel was very helpful in assisting me to understand their process. His first bit of information that caught my attention was that the business was open 7 days a week! Outstanding information for clients that are full time employees. As it turned out, I was able to schedule a Friday morning installation appointment. The proposed schedule was for the installer to arrive between 8 and 10 a.m. While it was closer to 10 a.m., this was not the fault of the plumber, however, Home Depot was not ready to deliver the water heater to him even though arrangements were made two weeks prior to pick the product up this date. Upon arrival, the process went very well, very friendly installer, and the removal, install, and clean-up took slightly more than 2 hours!! There is no doubt in my mind that if plumbing needs arise in the future, the first call will definitely be to Super Mario! Thanks very much for a great experience with your company!

Very professional and quality work. Would definitely recommend Super Brothers

Right from first contact on the phone they were great. Very accommodating with scheduling. Told me the price right up front including any other possible charges. They put in a toilet and kitchen faucet on the same day I called. The guy that came was very nice, professional and quiet and clean. Got the job done right very quickly and no surprises. Price was exactly as I was told on the phone. I am very happy with these guys and would highly recommended them to anyone in need of a plumber. Thanks guys! Keep up the great work👍🏼

Provided great service. Had Peter come out to fix a broken water heater the same day I called, he was able to replace the thermocouple in about half an hour for a reasonable price. He was also professional, friendly, and offered some helpful advice and feedback as well. Able to get my hot water back up and running within hours of my phone call. I would definitely use them again in the future.

Super Mario Plumbing has exceeded all my expectations and more with there service.
My water heater needed to be replaced and I contacted three different companies for quotes. Super Mario was very competitive
and helpful and I'm extremely satisfied with the installation.I couldn't have asked for a more stress free and quality service I will definitely be contacting them for any of my plumbing needs in the future.

Nicest guys EVER. Fast work, explained everything they were doing. Cleaned out our pipes and the kitchen sink is working again! I called several local companies and decided on Super Mario Plumbing once I spoke to them on the phone. The best thing about this company I think is that they have a flat fee for drain clean out and promised if they can't get it working, it's free and there's a one month guarantee on what they do fix. Many other companies charge per 15 minutes and even if they can't fix it, they charge a "service fee". Even though I know we have old plumbing, they didn't try to sell me anything. They were extremely polite on the phone and when they were here. With little kids and no kitchen sink for 48 hours, I've never been happier to do a load of dishes! Thank you Super Mario Plumbing. You're the best and we will be lifelong customers!

Definitely 5 stars. I had an urgent (to me) situation involving a previous plumbing company not doing the job right. I had 1day off. I called quite a few plumbing companies and Super Mario was quick to respond, actually accommodated my schedule. My service technician was awesome! Timely, professional ,personable and most importantly... He did an excellent job! Going to recommend to my friends and family!