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RPM Heating and Air Conditioning Reviews - 95

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dani Marie

Our AC unit was about 40 years old and every summer since buying our house, it would cause us major issues in the high Sacramento heat. We knew it was a matter of time before it fully stopped working as our house would not cool down on a super hot day in July of this year. We were freaking out. We called RPM and they sent out an emergency technician right away to troubleshoot the issue. They were able to help get us comfortable and set another appt to come out and quote us on a new unit. The quote was super competitive and we had several options to choose from pending our budget. We chose a unit and had it delivered and installed two weeks later (crazy fast considering the delays these guys are seeing in ordering HVAC parts!) and now our AC works like a charm! I am very pleased with PRM, their promptness and kindness when we were hot and stressed out as well as their professionalism and quality of their work- its top notch! I will definitely recommend them to all our family and friends. Thanks, RPM!

Tara Coffman

I messaged RPM and they were able to help me get the funding to replace my broken AC and heater. I had been trying to get help with this for four years. They are a company of great Integrity and the owner is a Veteran as well. He could have sold me another $1500 worth of equipment and install, but he didn’t because it wasn’t what was best for me. The guys were clean and respectful the day they installed and they kept every appointment and have been on time. They are also very quick to respond when you message them. I really can’t say enough about this company, they are truly exceptional and the type of company that we talk about from the old days. If you have any type of air conditioner or heater problem call RPM, you won’t be disappointed.

linda norris

RPM installed our new HVAC unit last year. Their technicians are very knowledgeable and professional. Once they arrived they worked steady till the job was complete. We had a question recently about a heater function and a tech came out the same day and checked it out.

Annie Fischer

Great experience! Michael was responsive, punctual, and knowledgeable. Long story short, our AC unit ended up needing a new blower motor and control board. Micheal ordered the parts for us that we needed, once the parts arrived he showed up the next day to fix it. It’s running amazing now!
Pricing was extremely fair.

Denise W

Excellent! They saved us on a very hot Sunday. All the big companies in the Sacramento area don’t truly have 24/7 service. It’s just a ploy to get you to call them and they schedule for several days out. Not these guys! We also weren’t overcharged for an emergency service call. They arrived 1-2 hours after we reached out. The air conditioner was fixed on the spot. Plus they are veterans!

Troy Hart

Very responsive, first concise offer with list of price and provided services, despite being posted on a Sunday morning. Next day HVAC inspection and straightforward explanation of current age and condition of various parts of the system and when they may need replacing. Would hire again.

Gia Tahaei

WOW RPM is extremely professional and friendly!!! I will not hesitate to
refer anyone I know to this outstanding company. I was more than satisfied with the whole experience which could have been very stressful for me but instead it was easy, stress free and on top of it all I was treated with kindness, respect with the utmost professionalism. I already am saving money on my monthly bill with my new heating and air system.
This company goes above and beyond any expectations and works in your (the customer) favor!!!! They are the real deal!!!! I am completely
satisfied with the way Bob was willing to make sure I understood and
was able to work the new thermostat with ease. Thanks RPM HEATING AND AIR!!

Alan Rowlett

Bob and his team at RPM made us very happy customers. Bob worked with us through the whole process of choosing the right system, explaining the steps involved in removing our old system and installing the new one, duct testing and repair, and final inspection.
They were in and out in one day and left the job sight clean. He has a very professional, informative crew. Thanks RPM!!!

Danny Rentschler

RPM is fantastic! No high-pressure sales. Super friendly and very knowledgeable. Very fair and competitive pricing (no hidden costs at all).

They initally cleaned our ducts (great job) and inspected our A/C & furnace. I was expecting them to tell me that our 30+ year old furnace was in desperate need of being replaced, but they did a thorough inspection and let us know it had several more years of life in it and didn't need anything done.

Soon after we started some renovations and decided to include a new HVAC system. Again, RPM gave us a great recommendation for the size of our house, gave us a very competitive price, and did a great job with the install. Replacing all our ducts was not in the original quote, but after realizing mid-way through the install that our current ducts weren't going to work, they replaced all our ducts at no additional cost to us.

I highly recommend RPM for anything HVAC related.

Jeff Williams

Do yourself a favor, stop looking for a HVAC installation or repair place. These folks are the BEST!!!! Fast, PRICED RIGHT and very personable. I HIGHLY recommend RPM Heating and Air-conditioning

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