B A Morrison General Contractor

i have used these folks in the past, including a new ac installation. Called to get quote/estimate for thermostat replacement (had original thermostat to house). Quote came within 5 hours. Set up appt. Came out two days later and completed install/replaced thermostat. While they weren't the cheapest, they weren't the most expensive either. In and out in less than an hour. If you want competent, respectful and professional work done (reasonably priced), call these folks.

Great service Loaned me two electric heaters, until they could repair my furnace.

We tried to use BA Morrison for installation of an entirely new HVAC system in our home. A guy showed up on time and walked us through the whole process for 45 minutes. Said we would get an estimate in a week. 3 weeks no estimate, no call, no follow-up whatsoever. I called twice and each time I was told by the person who answered that it was either on its way or was emailed. I even checked my spam folder. All a lie. Beware, do not waste your time with this highly unprofessional business.

My in laws (97+ and 100+ years old) experienced the other cold morning a unpleasant experience with their home furnace, (it stopped working). Being under care with family caretakers and home health services it could have been a difficult situation. "THANKS to BA Morrison's" office staff and Roger their field technician this problem was fixed immediately. We appreciate your knowledgeable staff and caring compassion very much. BA Morrison installed the complete new heating system years ago and have always been available in a timely manner for annual service maintenance. Five stars for sure.

Our furnace was not working. We called and were transferred to an answering system. After an hour we called again, again an answering system, we did receive a return call where we were told by the repair man would that he would be by that day. We have not heard from anyone since. We called another service.

B.A. Morrison's replacement of our old furnace and addition of our new air conditioning was done in a timely and professional manner. Our system is working flawlessly both heating and cooling! Thanks, highly recommended.

We were very disappointed. Called regarding front porch repair and new railing installment. A representative came out and looked at the project and said he would consult an engineer and come back with an estimate. He never called us back after both my husband and I tried to reach them. I called yesterday and no return call. Called today and cancelled project as if there was anything to cancel and all the receptionist could say was "that's too bad". Can you imagine wasted 2 months to hear from this company?

Total sham. Stay away from these guys. I had them come to do duct work and a furnace install. From the get-go the came up with an undersized furnace that I even questioned (I was told it was fine.) During the install they fried my thermostat (they reimbursed me and I had to install a new one myself.) The final straw was that they never installed a neutralizer on the condensate drain from the furnace.

I had no idea how that worked and had to learn the hard way. When a high-efficiency condensates the water is highly acidic. When BA Morrison ran it out and dumped it on the concrete next to my house it began to eat into the concrete.

What really killed me was the owner, Brian Morrison, denying that they even did the work. Luckily I happened to have the paperwork from the install on hand. Attached you can see that BA Morrison was the applicant and the listed contractor for the permit as well as Brian Morrison's name and license number. You can also see who the country signed off on for the final. Their idea of customer service is to literally lie to your face.

They installed a complete HVAC system for my house in Castro valley.
They might not be the cheapest, but they are the most professional andcleanest installation you will ever have. And you can rely on them if anything happens in the future, there will come and fix it. I learned that the cheapest is not always good. They are fair in there prices and the best installation you will ever have. William

Fixed broken heater in 20 minutes..very professional