Search

Amenities

  • Onsite services

American Energy Guard Heating & Air Reviews - 14

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tony Anderson

Great people to work with. couldnt ask for better service!! Dustin is great. Another great job by these guys. Ivan is a heck of a guy. Knows his stuff. Will keep using these guys. Very Affordable and professional!!

Tedra Gwartney

American Energy Guard stands behind their work. We have been customers for the last 9 years and they are always professional, kind and punctual. Trust them to take care of your needs.

Marla Williams

We have a geothermal heat and air unit that was put in by American energy guard several years back. This is such an efficient and energy saving unit. But, this house is being sold now and it had been sitting for a couple of years. In the process of getting it ready to sell I had to call for service on it. They were very quick to get out there and get it fixed and working correctly. They have always been very helpful with any questions I’ve had, they were kind enough to walk my plumber (who was not familiar with geothermal system) through how to install the second water heater that the system uses for water storage.
They are great at what they do, always helpful, and are very knowledgeable!
I’ve had them redo ductwork in a different house, and replace an old air unit of the correct size for that house. They are definitely my go to heat and air guys!!

Andrew Van Scott

So where to start? How was my experience with American Energy Guard? It was amazing. I had a very unique situation in regards to getting the air conditioning fixed. As I had a extended warranty that I had purchased to cover the unit since we had just bought the home and the unit was 20 years. Long story short, Dustin did everything in his power in order to get them to approve the repair. However they made it next to impossible to get anything done. And I knew that it was going to be like that since everyone I called refused to work with me due to the extended warranty company. Dustin & American Energy Guard where the only ones to even give it a chance, even though they warned me ahead of time of the headache that was going to ensue. Dustin & his brother came to the house that day. They diagnosed what had failed in the unit. Explained to me the process of repairs. Did a side by side comparison of replacement vs repair. Showed me additional parts that should be replaced when doing the type of repair we where doing. And was very patient and informative to explain and answer any questions that I had. Once I spent a day trying to get the company the to cover the repair I finally gave up and realized that it wasn't worth it. I finally called Dustin back told him that I would just pay for the repair. He was out to our house the next day and had the house back below 73 Degrees , before 11am . During the repair he walked me though the repair showed me the damaged components, looked over every nook and cranny of the HVAC unit. He explained to me how the unit worked. And we talked about a potential replacement should the need arise since the unit is 20 + years old. Overall Dustin and his brother, where absolutely amazing. I've worked with other HVAC company's since moving here. " They where Highly Rated & Recommended " However American Energy Guard blows them out of the water just alone on Customer Service. Not including how affordable , and timely everything was all done. If you want someone that you can trust, will go the extra mile and truly really cares about there customers. Then give American Energy Guard your business. You wont regret it.

Lauren Langley

We were extremely satisfied with their quality of service! Also, they answered the phone everytime we called, and were overall very friendly & professional. They did a fantastic job! Should our AC or heater have issues in the future, we will definitely be calling them again, as well as recommending them to friends! 10/10 ☆☆☆☆☆

Ron Urban

Very friendly professional company. Dustin came to residence quickly. VERY knowledgeable and confident. Had me up and running in no time. Quality work at a great price 10/10

Cherise Lopez

Dustin was quick to respond and made the entire process easy. I will definitely referring them!

MeriCay Campbell

Dustin works on all of our units and does an amazing job! I would recommend to everyone.

Gwenn Parker

Ivan was wonderful. He explained everything to us and answered all our questions.

Lee Strickland

Called, played phone tag, never got call back after first contact or came out to check out system. Dunno what happened

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload