MAC Mechanical Company

Major plumbing repair and Mac Mechanical made it happen so smoothly and his people were awesome to work with! So thankful to have my plumbing repairs behind me and would definitely go back to them for ANY plumbing or HVAC needs!

Have used and referred Mac Mechanical multiple times for both HVAC and Plumbing needs. They are seriously the best! So professional and dedicated to doing great work and a reasonable price. Great locally owned business. I HIGHLY recommend Mac Mechanical!

Daniel and their teams are the type of company that’s goes above and beyond. They are super detail oriented AND they CARE. Don’t hesitate to give them a call!

Requested an estimate for what would be two full AC systems in a large, historic home. Estimator (who is also part owner) showed up almost two hours late, announced he was just back to work after having COVID (after refusing to shake hands), and proceeded to engage in a vigorous up-sell from what I requested, telling me that it would be a major construction project, potentially including digging out my crawlspace and dropping the ceilings down upstairs to accommodate both upstairs and downstairs units. Told me that installing what I wanted (ductless minisplit systems) would make it where I would never get on the historic register in my neighborhood, which I had never said I was trying to accomplish. Kept using the phrase "I'm just trying to educate you," as he condescendingly described how he would have to run drain and copper lines around the front and sides of my house. If he had actually known zoning requirements as well as he stated he did, he would have known that he could not put anything on the front and sides of the house and would have to run everything through the attic. After this lovely walkthrough, he said he would be in touch with an estimate of what I wanted vs. a ballpark of a traditional system as he was recommending. After he walked out, I never heard from him. No call back. No estimate. Until I complained. Then I get a call saying he wasn't going to give an estimate because "I was unhappy." I guess it was my fault he never completed and gave me the estimate.

Oh, and they told me that they got an award from the historical preservation society in my neighborhood for a project they did in a neighboring city. LOL. Basically, a lie when coupled with the lack of zoning regulations.

Would not recommend. Did not hire. Think I dodged a bullet. Luckily, I got with a competitor that knows the zoning regulations, recommended a high efficiency combo system (a compromise I was willing to accept), and better price overall without digging out crawlspaces and dropping my 12 foot ceilings upstairs. Go somewhere else if you want professional and timely service.

best hvac service ever, quick to fix and josh was absolutely phenomenal

Very professional and efficient service call. So much better than other local companies who don't wear masks and communicate extremely poorly. Good value for the $ as well.

Daniel and his team are at the top of my list to refer anytime someone mentions needing hvac or plumbing assistance.

You can't go wrong with this crew! These guys were prompt, courteous, and worked tirelessly to replace the a/c unit and heating system for my home. Communicating about my job was easy, and the process was seamless from start to finish.

Daniel and his staff have taken good care of our service needs for a couple of years, they are very polite and punctual, also very professional.

Thank you for your quick professional service.

April Findlay
The Charlotte John Company