Tri-State Water, Power, and Air

The crew arrived as scheduled. They worked efficiently and in my opinion did a great job. They fully explained everything I needed to know at this point and made sure I has the appropriate written information regarding my generator. I am very happy with the work that was completed and the cleanup afterwards. Commend the crew and representatives of the company.

Great people to work with. I was so happy with the installation of my water heater In my water purification system.. They were very courteous and were very respectful of my children and my home they made sure they knocked on the door before they started any loud drilling work and made sure not to come too early they were very nice and made sure that I understood fully how to register my warranty and how the system worked they made sure that everything was OK and when I'm working order before they left plus the financing department helped me save lots and lots of money which I can therefore put towards My family and our new beautiful home would definitely recommend and it was happy and proud to have worked with them.

Would not got into self test called tri state was out in 2days and got it fixed awesome job tri state. Need more company's with customer service like this.

JD Walters was very professional and courtesy, he replaced the battery, yearly maintenance etc.

JD did an excellent job. He is thorough and very professional.

Very pleased with the install of my generator. The install date was hit with snow and ice, but they arrived in those conditions and installed as much as they were able to that morning. Returned a couple days later - popped the genset in place and finished up. Looks great. Placed it right where I wanted it. Nice clean install. Thanks ( hope I never have to use it / well, I kinda do at least once ).

We are happy with our stand-by generator so far. Power went off and generator activated just as promised. Customer service was awesome and equipment was installed in a timely manner. 5 *’s for sure so far. We have had it for 2 years with 8 years remain the warranty.

Was in the cost comparison to “other” generator companies. Was impressed by the sales, contract, installation, and the way it works. I’ve had mine for 5-6 months and I am impressed. The electricity goes down/off, your in the dark, you can slowly count to 10 and you can hear it startup, then you can count to 5 and you hear the generator get the load and the lights come back on. My wife and I are halfway disabled, we have electric lift reclining chairs and CPAPS when sleeping. We have not missed a beat. I wish I had bought one 5 years ago.

Great people, answering all of our questions. Work time was awesome, and as my parents are on medical equipment. They let me know exactly when the power would be off and back on for the install. So we could have time to prepare. I’m so happy to know that my parents will never have to leave their house. Very polite and professional. Thank you all.
Monica

JD did his job very well. Pricing is a totally different story.