Had my ac replaced by andrews refrigeration, technicians are knowledgeable and had my new unit installed and running in a few hours. Referred them to my family and had their old unit swapped out for new energy-efficient ac units.
Had one of their drivers put me into a center median on my motorcycle, damage to both bags of my customized Road Glide, when I called and confronted them they told me that I was screwed because I couldn’t prove fault with no witnesses. Now I’m out over a grand in repairs. Their driver decided to flip me off after he decided to just roll right by me. Real stand up company there.
We’ve used Andrews Refrigeration for the last 15 yrs. They are an honest and reliable company. Technicians are always friendly, they fix the problem and leave, don’t try to sell you the gimmicks. Definitely recommend.
Rudy was very professional, friendly, and informative. He gave us HVAC advice & tips that would help our A/C unit to keep it working properly. I recommend Andrews for your HVAC needs.
Driver cut me off and then followed me home. He then threatened me and waited outside my garage. I would not recommend this company under any circumstance.
The drivers of this company are not careful. They honked at me when I had the right away in there huge trailer . They need to be professional even in their driving.
They were working on our neighbors business and proceeded to set up their cranes and trucks in our parking lot, blocking our customers and store vehicles without asking. We asked them multiple times to move some of their vehicles so our store could operate, but instead their crew gave us a bunch of attitude until we had remind them they were on our private property with out permission or even asking. Begrudgingly they moved, but continued to act rude and unprofessionally the rest of the day. After leaving piles of trash in our parking lot, we had to ask them multiple times to pick up after themselves. After removing their trash we found screws and nails left over from their work in our parking lot. In short they took over our parking lot with out asking, when we asked to have some of our space back we got attitude and delays, then they left a huge mess for us to clean up after them, including nails our customer would drive over. If they are willing to risk our customers safety by leaving nails in a parking lot I doubt they care are about your safety too.
They came and did work that charge was beyond belief. Smell in bathroom was bad. First time out was a two hour charge. Smell did not leave. They came back out and charged 9.5 hrs. They did smoke test and two toilet rings. The two toilet rings was 50 dollars! So a smoke test and two rings approached 800.00! So i believe they took advantage of my girlfriends kindness. To say a total of almost 1000 dollars for a smoke test and replace 2 toilet wax rings is beyond fair. Sad fact
Would like to add further insight. There customer service has matched their job quality. For them to provide an itemized receipt showing line by line exactly hours and service provided has been an up hill battle. About the only thing they have requested, outside of money is this review be deleted. Just sounds wierd to me. Please whoever does read this review ask why all the negative reviews have very similar ideas in them. Have a nice day.
Andrews has a poor service and accounting practices. We frequently have had to replace low quality parts they have brought in and consistently have problems with their accounting department. After speaking with the VP of the company nothing has changed. I highly recommend you look elsewhere for service.
steve Mv
Had my ac replaced by andrews refrigeration, technicians are knowledgeable and had my new unit installed and running in a few hours. Referred them to my family and had their old unit swapped out for new energy-efficient ac units.
HT McBride
Had one of their drivers put me into a center median on my motorcycle, damage to both bags of my customized Road Glide, when I called and confronted them they told me that I was screwed because I couldn’t prove fault with no witnesses. Now I’m out over a grand in repairs. Their driver decided to flip me off after he decided to just roll right by me. Real stand up company there.
RMHSLady Lions
We’ve used Andrews Refrigeration for the last 15 yrs. They are an honest and reliable company. Technicians are always friendly, they fix the problem and leave, don’t try to sell you the gimmicks. Definitely recommend.
Cristina Recendiz
Rudy was very professional, friendly, and informative. He gave us HVAC advice & tips that would help our A/C unit to keep it working properly. I recommend Andrews for your HVAC needs.
Hey Man
Driver cut me off and then followed me home. He then threatened me and waited outside my garage. I would not recommend this company under any circumstance.
Gilbert Guerra
The drivers of this company are not careful. They honked at me when I had the right away in there huge trailer . They need to be professional even in their driving.
david hillman
They were working on our neighbors business and proceeded to set up their cranes and trucks in our parking lot, blocking our customers and store vehicles without asking. We asked them multiple times to move some of their vehicles so our store could operate, but instead their crew gave us a bunch of attitude until we had remind them they were on our private property with out permission or even asking. Begrudgingly they moved, but continued to act rude and unprofessionally the rest of the day. After leaving piles of trash in our parking lot, we had to ask them multiple times to pick up after themselves. After removing their trash we found screws and nails left over from their work in our parking lot. In short they took over our parking lot with out asking, when we asked to have some of our space back we got attitude and delays, then they left a huge mess for us to clean up after them, including nails our customer would drive over. If they are willing to risk our customers safety by leaving nails in a parking lot I doubt they care are about your safety too.
Chuck Norris
They came and did work that charge was beyond belief. Smell in bathroom was bad. First time out was a two hour charge. Smell did not leave. They came back out and charged 9.5 hrs. They did smoke test and two toilet rings. The two toilet rings was 50 dollars! So a smoke test and two rings approached 800.00! So i believe they took advantage of my girlfriends kindness. To say a total of almost 1000 dollars for a smoke test and replace 2 toilet wax rings is beyond fair. Sad fact
Would like to add further insight. There customer service has matched their job quality. For them to provide an itemized receipt showing line by line exactly hours and service provided has been an up hill battle. About the only thing they have requested, outside of money is this review be deleted. Just sounds wierd to me. Please whoever does read this review ask why all the negative reviews have very similar ideas in them. Have a nice day.
gaby recendiz
Andrews is Very professional… Reliable and Accurate.. Highly recommend them. They gave me tips on how to use my Ac in the summer.
Alex Fackler
Andrews has a poor service and accounting practices. We frequently have had to replace low quality parts they have brought in and consistently have problems with their accounting department. After speaking with the VP of the company nothing has changed. I highly recommend you look elsewhere for service.