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Minuteman Home Services Reviews - 64

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Patty Griffiths

We were very impressed with the prompt and courteous service we received from Minuteman Home Services. The plumber explained what was wrong and how he was going to repair it. The leak in our backyard was fixed. The cost was reasonable.
We will definitely call them again for any home repair we may need in the future.

dennis nemitz

I hired Minuteman to replace a water heater, then I read the reviews. I was concerned! I called Wally up and asked him about the reviews, he did not try to make excuses, but said that he just wanted to provide the best service possible going forward. Great service is what I got. The plumber worked fast and efficiently, the job was done thoroughly with explanation all along the way. The price was exactly what was quoted. The mess was cleaned up afterward, and I got a follow up call after 2 days to make sure everything was working well. I am pleased that I gave them a chance, because it payed off well for me.

George Tomley

We made a call for services on our hot water heater and routine flushing and an appointment was arranged promptly and we appreciated the quick response ….the Minuteman Rep was very prompt on the arrival date ...and completed the flushing and further checking of our water heater making sure all was working properly......very professional service and the pricing and quality from Minuteman was very acceptable. We were very pleased....and would recommend Minuteman Home Services in the future......Rep..Dave was outstanding..! In conclusion, about 2 weeks later we noticed a small leak from the drain of the heater and contacted Minuteman again....received a callback promptly and had a Rep out to our home the next day......lo and behold ….It was the same Rep..Dave…….who corrected the leak...seams it was a plastic or rubber o-ring...all this corrected again......this company stands by it services and would recommend them highly....will not call anyone else when it calls for home services..!!!!!

Sarah L

The Minuteman team was great! Our AC was not working, and they were able to respond quickly, diagnose the issue and provide an affordable solution. We got quotes from 3 different providers and Minuteman had the best pricing for the units we wanted. They were professional from start to finish and we paid exactly what they quoted. I would recommend them to anyone and will be using them in the future.

Tom Cashman

My name is Tom Cashman owner of Cutting Edge Components. I was contracted by Ernie the owner of Minuteman Home Services to building custom cabinets for one of his clients.

I provided Ernie with a full set of drawings to show his client what her kitchen was going to look like when complete. Ernie sold the job to his client and paid me a deposit to start the project.

Ernie and his client had a falling out while he was working on her project. Ernie walked away from the project leaving the client with an unfinished kitchen. I know this because I still have some of her cabinets in my shop.

I have contacted Ernie several times trying to recover the $6,500.00 unpaid balance with absolutely no luck. Ernie left his client with an torn apart unfinished kitchen and a $6,500.00 unpaid balance.

I have filed a small claims lawsuit against Ernie but he has dodged the processor server several times. I made a complaint with The Registrar of Contractors as well as The Better Business Bureau.

This guy is no good!

Brandon MacBeth

Jimmy P. Took good care of us. He was completely honest and down to earth. We were originally going through our home warranty company (First American). The warranty company sent Prestige Mechanical to replace our unit. Prestige Mechanical turned out to be a disaster. They tried to rip us off and wouldn't answer or return our calls. Jimmy P. stopped by and under bid them by 1500$ and put in a better more efficient unit. Thank you for your service and professionalism. Great work!

Dan McCloy

I never give bad reviews. I always feel they might have had a bad day. BUT THIS COMPANY IS A RIP OFF. I called and asked for an appointment, told EXACTLY what I needed repaired, and they said no problem. They came out said no to repairing something pretty basic. They said they don't repair and only replace faucets and wanted to charge me 1000 bucks to fix two leaks in the kitchen and bathroom sinks. They said they would fix what I know to be repairable. I have someone coming tomorrow to fix it two leaky sinks. Both things would take a real plumber less than 90 minutes and one trip to Home Depot. Avoid these liars. I never leave bad reviews. They deserve this.

Brad Henry

These people have become more like trusted family..... so honest and reliable! Herb came right on the scheduled time and took care of out maintenance, explained everything to a tee. Cleaned up so you would never know anyone was around....great company with great employees. Well trusted and HIGHLY RECOMMENDED!!!!!

Luke Bailey

After noticing my AC not turning off (July in Phoenix) I called Minuteman to schedule a maintenance visit. Herb came by to give what I hoped would be a tune up. He explained to us that the condenser and air handler was very old and on its last leg. He gave us a great breakdown and offered us multiple brands with different sear and tonnage ratings. We selected a air handler / condenser package we liked. The team came out the next week and installed both units. Our house is considerably more comfortable and the AC is running a fraction of the time as the old system.
I was very happy with all aspects of dealing with the Minuteman Team. The price was fair and I didn’t feel pressured to purchase something I didn’t need. Thanks Herb and Minuteman!!

Mimi Robertson

This company cannot follow up and service what they have installed. We spent thousands of dollars for a new water heater and filtration system. Our filtration system is now leaking but they have nobody to come a repair. This was installed only 4 months ago. I called them twice and have been told they just have no one to come out to fix my system. I am furious. I feel we have been used and scammed. I WILL NEVER RECOMMEND THIS COMPANY AGAIN. DO NOT HAVE THEM DO A THING IN YOUR HOME!!!

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