Clark Heating, Air Conditioning & Plumbing

Our air conditioner went out this morning and I called Clark. I had a service tech at our house in less than 3 hours and the problem was diagnosed and fixed in less than 30 minutes. The rate we were charged was fair, and they were very professional. 5 star service. I would definitely recommend this company.

Do not, repeat, do not use clark for plumbing problems they wanted 600 dollars to change out a toilet. I chose not to but they still charge you 95 for showing up. Ripoff artists. That being said, they are good at HVAC and do well there.

We have been clark club members for around 10yrs and had no issue. We moved to Montgomery and the house had a very bad water leak. Instead of being able to determine the issue another company (contractor) came and found the leak. We were never given a price. Owner kept mentioning it was going to be expensive, but failed to communicate this until he handed me a bill for more that $10,000. They kept digging holes in my floor and removed the tub (unnecessarily). The total lack of transparency on price and the lack of giving me an option just to reroute the line that was busted was the issue. The Clark employees were nice and seemed adequate but, would have liked someone to really diagnose the issue and offer alternatives that wouldn't have been so expensive and involved so much mess and unnecessary work = ($$$$$). Owner was charging every time he came out but really wasn't doing anything, at least that I could tell. He tried to get me to get my insurance to pay but, it wasn't anything the insurance had to do with this issue. Very sad that someone couldn't have done a better job diagnosing, offering cheaper alternatives (that I now know were available) and just telling me you owe us $2000 or $3000 at some point instead of waiting till the end and presenting a $10,000 bill). Not the way you treat customers that have been with you as long as we had been.

I guess they need to stick with hvac. They left and I still had plumbing issues. I had to call Bill Bradley to complete the job I paid them for, and they were going to charge me again for a problem I called them to fix but they DID NOT!! Money WASTED!!!! Call Bill Bradley or Dixie for true EXPERT SERVICE!!!!!

Some heroes wear capes, some wear camo, some are dads, moms, doctors, healthcare workers, but SOME wear shirts that say Clark on the front. We had a plumbing emergency today, the weekend of Easter. After many places turned us away, Clark was willing and able to come out. The gentleman that came out, I’m sorry I can’t remember his name, was the on call plumber. He not only fixed our problem , he did it with a great attitude, was very willing to walk us through the problem, and changed us a rate that was more than reasonable, despite the holiday weekend call. Clark, Whoever your on call plumber was for 4/8/2023 deserves a raise! He’s a true hero in our book.

My tubs stop draining, and they was able to determine the problem by inserting a camera into the pipe. Once they showed me the video, it was obvious that the cast iron pipe had a trench down the middle due to the previous owners using Drano, and other chemicals over the years.

Mr. Bobby Clark was extremely helpful in coordinating with the Insurance adjuster.

During this process of cutting into the slab to replace the old damaged cast iron pipe with new PVC pipe. Doug and Jeremy were professional, knowledgeable, and easy to work with.

I can honestly say that not only do I have two plumbers that I can call on for help, but I have made two new friends during this process!

Thanks Clark Heating, Air & Plumbing!

Clark’s installed a new HVAC unit today for us. The staff were courteous, friendly, and professional. Scott who gave the estimate was the same. We will always call Clark’s for all our HVAC needs!

I arrived in Montgomery late Friday night (Sept. 2) for the long holiday weekend to visit my dad and brother. When arriving to my brother's home, the air was on but not cooling his home. His new AC unit was less than one year old. Therefore, it was under warranty. Due to it being a holiday weekend, I knew it would be futile to think that we could get service from Clark or any other company. I didn't sleep well and got up at 6 am, waited until 7:30 to call Clark's. Left a message on their system, not expecting anyone to get it until Tuesday. I was SHOCKED when a repairman returned my call within 30 minutes. He (wish I could remember his name - started with a D). He told me that he could be to us in about 2 hours. Later he called to tell me that he was 30 minutes away. He was able to identify the problem, made the necessary unit adjustment. It's not that he was able to make the adjustment, it was his attitude He was so pleasant, kind, and genuinely concerned. I am so HAPPY that we went with Clark Heating & Air for the new unit. Our Work Order #: 154336. Need a new AC Unit? You will be pleased with Clark Heating & Air!

On 3/15/21, Clark installed a new HVAC system for our home. They were very courteous and professional. When the technicians were finished, they re-checked everything to make sure that the system was running correctly. Ryan Blakey came out the next day to install a programmable thermostat - he is always patient to answer all of my questions. The Service Manager, Scott Crawley, even came out the following week for a quality control check. We are very pleased with the work and personnel. Highly recommend!

Clark’s HVAC has been a pleasure to work with. The staff at the office are friendly and responsive, Rick and Scott were professional, kind, prompt, and always personable. The installers we courteous and professional. The work was quoted, scheduled, and completed in a timely manner. We are impressed with them and they will be our go to for any future needs!! 10/10 would recommend and work with them again!