US HVAC Services LLC

They did a great job for new HVAC install !

Our current AC unit was 17 years old and had been acting up for the past 2 or so years. We had Jamie and his US HVAC crew to come out check the old unit and found out we had a board that was bad. They got it up and running till they could install the new unit. The installers were very professional and knowledgeable of the product they installed and trained us on how to use our new thermostat. If you need your unit serviced or replaced don’t hesitate to give US HVAC a call.

This company was sent to my house for a service call requested through my Home Warranty company. After determining there was a bigger problem than what they were sent to investigate, they turned in a report that said, "The system was working when they left". The system failed an hour after they left and they would never come back. they told me that they no longer worked with my warranty company after not completing the job. Left me hanging. the warranty company had to send a new contractor to start over. I have been without air now for three weeks because of it and now awaiting parts that might have been available at the time they were originally at my house.
Will never use again.

Updated:
Per your below response.
You absolutely did hear back from me, multiple times about the issue. Even though you knew there was a bigger problem to be dealt with, you informed me that it was working when you left and that you were not coming back. then you told me that you would no longer work wit that warranty company effective that day thus leaving me hanging with a broken system that failed to work within hours of you being there.
As soon as I contacted the warranty company they sent a new company out to help me.

I've been managing rental properties for over ten years. I've scarcely been treated so rudely as I was this morning by the owner of US HVAC this morning. I called Monday morning to request diagnostics and repair of my property's heat. Tuesday afternoon tenant told me that no one showed.

I texted the owner at 5:50 pm Tuesday to ask him why no one had showed. He responded and said he'd forgotten to send someone. Mistakes happen. I get that.

What I don't get is when I contacted the owner on Wednesday morning, he said he DID NOT have me on the schedule today, and whined about the fact that I had texted him "after hours". It was before 6pm! One would think that a BUSINESS OWNER would be mildly apologetic knowing that partly because of HIS MISTAKE, my tenant has been without heat for the past three nights. Nope, not this guy! He candidly told me I should now "call someone else". You know what? Anyone reading this should "call someone else" too!

US HVAC was very responsive to our needs when we really needed it. They worked directly with our insurance company to make sure we received the service and products that were important. We will call them again in the future if needed.

My Dad had a significant stroke. During this time, my air conditioner unit stopped working. I was my Fathers caregiver in the hospital and did not have time to stop and address it. It is a stressful time to sit in heat, much less facing a challenge in parallel like a life threatening emergency. I called USAVAC services. A serviceman was on the scene within a hour. Then another joined and my AC unit was repaired and even better than new ! It was a tag team effort to get me and my family back to a more comfortable situation during a very difficult time. My Dad is a United States Army Veteran. They understand the importance of respect and value of lives. We are very grateful for the fast, determined, and dependable service we received. 5 Star service!

Jaimie & Derrick took the time to answer all my questions. Professional. First time having maintenance done since we moved in, feeling better about heading into the summer heat! Reasonable and did a thorough job.

Hi I send these company to clean my ducts and they over charge me. for that job other companies charge $ 150.00 the most, they took advantage
of my need and charge me $ 385.00 . I will never used them again, Theft

Absolutely a fantastic business ! These guys know what they are doing when it' comes to A/C work.Thank you US HVAC !!

Great services and very reliable. Will always use for my HVAC needs.