MPE Services - Madison

I've used MPE for both HVAC and Plumbing services. Each time they have been great, and the technicians that came to my house were knowledgeable, answered all my questions and worked with me to find the best solutions for my situation. They are always professional and easy to work with. I believe they are also very up front and honest. My first time using MPE, the emergency tech diagnosed the issue as a bad compressor. The sales person looking over the compressor order wanted to make 100% sure it was the compressor, so he sent another tech out (free of charge and the next day). It turned out to not be the compressor and something much less expensive. This tells me they have integrity and strive to do what's best for their customers.

Very professional and I was really pleased with the level of communication we received. Every question was answered immediately and every need was met!! Will definitely recommend to others!!!

Save yourself a lot of frustration and call a different company. We used MPE for several years for numerous HVAC services at our real estate company investment properties. They were great until Brendan left. The new guy has disappeared in the middle of multiple jobs for several days at a time with no feedback of any kind, leaving our tenants without climate control and us wondering what happened and totally ghosted from all communications with him. We’ve had to call other companies to finish the job more than once.

I purchased a $12,000 Generac from this company and when I called them to review a problem about the generac tripping out AC breaker they said that our AC was the problem and charged up $155 immediately after we just paid this company $12,000. The quote they gave us for Airconditioner s were almost $3,000 over similarly priced units from other local companies.

Brendan and Rob, professional, knowledgeable and efficient. Completed multuple HVAC and air vent service in less than 1 hour. Costs was reasonable. Appreciate it.

Excellent service. On time. On budget.

Excellent communication and great attention to details

Very professional.