Brown’s is the best heating and cooling company I’ve ever worked with by a long shot. My service provider, David Monk, is as courteous, professional and friendly as anyone I’ve ever had work on my home. I can’t recommend them enough.
Brown Heating and Cooling put a great system into our home today. We can already tell a major difference in the temperature of our home. We do not have to turn the thermostat as low to cool it anymore. We used to have to get it as cold as we could stand it when we knew the temperature was going to be hot outside. That was just so that we wouldn’t have to play catch-up in the evening hours. We do not have to do that anymore. Our temperature is staying where it’s supposed to, with no variations. This will save us so much money in our power bills during the summer time.
The technicians and office staff were friendly, prompt and very knowledgeable. After we made the decision to replace our system, they had it in the very next day. We thought it would take all day, but they were done just after lunch. We also took advantage of their promotional deal for February, and it saved us quite a bit of money in the end.
Most importantly, we were never pressured into anything, and we were given all of the information that we needed to make an informed and educated decision on what was best for our home. Scott & Jason were amazing. Both took the extra time to make sure that we got exactly what we needed, they provided us with multiple options, and neither hesitated to make sure that we were happy with the end product. They took the time to answer all of our questions, and they taught us how to use our system. What I also want to mention is that, when we found out that we needed more then just a repair, like we had hoped, the technician called the office to have Scott come out to give us the information and options we needed within 30 minutes of our original appointment. We didn’t have to wait another day because he was busy. He was here before we knew it. You can’t be anymore prompt than that. He kept telling us that his only goal was to make sure that we kept cool on a hot day. You just can’t ask for better then that.
All in all, we couldn’t be happier with our experience, and we would most definitely recommend Brown Heating & Cooling to anyone.
David "Monk" came out to assess the unit in my new home to get me ready for the summertime heat. He was timely and professional. He gave great advice and great plan to get me in order. He offered expertise and great price options. I even referred my sister to them!
Early! Appointment was for 12-2 David hot here at 9 after calling of course! He is so kind and helpful and patient!!! I lost the key to our unit so my husband had to bring it and he didn’t mind at all. Definitely recommend!
I recently had to have my AC replaced and I was very impressed with the service I received. The technician who came out was knowledgeable, friendly, and efficient. He took the time to explain the problem with my old unit and the benefits of the new unit. He also provided me with a fair and reasonable estimate for the replacement, which was completed in a timely manner. Overall, I was very pleased with the service I received and would HIGHLY recommend this company to anyone in need of AC replacement or repair. Thank you for your great service!
Had a good experience today. Chris informed me as he went along and was good at caring on conversation. I used him last December for our winter 🥶 heating maintenance. Wanted to make sure I got him agian. The one thing that I didn’t like was that he sprayed grass behind my unit onto the house and left a pile of wet grass and stuff in my yard and did not clean that up. I will definitely use him again tho. Just something to notice for next time.
Justin was the perfect inspector. He was friendly, informative, polite, and right on time. I would like for him to do my next inspection. I assume I will be notified when it is due. I know I pay for maintenance next year. When do I pay and how much will each inspection be?
I will gladly recommend Brown Heating and Cooling. I tech Brandon Ray is knowledgeable and professional. He explained my services simply but thoroughly to allow me to make the best decision. Thank you.
David was very professional and kind. He took time to explain what he was doing! He did a great job educating me on our unit. I would have him back in my home!
Brandon has been servicing our systems twice a year since 2010 when they were installed. Why would we not have him back after such stellar work on our behalf for all of these years? May you have the good fortune to have Brandon or a pro like him when you need this or any service!
Martin Patrick
Brown’s is the best heating and cooling company I’ve ever worked with by a long shot. My service provider, David Monk, is as courteous, professional and friendly as anyone I’ve ever had work on my home. I can’t recommend them enough.
James Howton
Brown Heating and Cooling put a great system into our home today. We can already tell a major difference in the temperature of our home. We do not have to turn the thermostat as low to cool it anymore. We used to have to get it as cold as we could stand it when we knew the temperature was going to be hot outside. That was just so that we wouldn’t have to play catch-up in the evening hours. We do not have to do that anymore. Our temperature is staying where it’s supposed to, with no variations. This will save us so much money in our power bills during the summer time.
The technicians and office staff were friendly, prompt and very knowledgeable. After we made the decision to replace our system, they had it in the very next day. We thought it would take all day, but they were done just after lunch. We also took advantage of their promotional deal for February, and it saved us quite a bit of money in the end.
Most importantly, we were never pressured into anything, and we were given all of the information that we needed to make an informed and educated decision on what was best for our home. Scott & Jason were amazing. Both took the extra time to make sure that we got exactly what we needed, they provided us with multiple options, and neither hesitated to make sure that we were happy with the end product. They took the time to answer all of our questions, and they taught us how to use our system. What I also want to mention is that, when we found out that we needed more then just a repair, like we had hoped, the technician called the office to have Scott come out to give us the information and options we needed within 30 minutes of our original appointment. We didn’t have to wait another day because he was busy. He was here before we knew it. You can’t be anymore prompt than that. He kept telling us that his only goal was to make sure that we kept cool on a hot day. You just can’t ask for better then that.
All in all, we couldn’t be happier with our experience, and we would most definitely recommend Brown Heating & Cooling to anyone.
Thank you, Brown Heating & Cooling!!!
Miranda Lucas
David "Monk" came out to assess the unit in my new home to get me ready for the summertime heat. He was timely and professional. He gave great advice and great plan to get me in order. He offered expertise and great price options. I even referred my sister to them!
Sherona Ingalls
Early! Appointment was for 12-2 David hot here at 9 after calling of course! He is so kind and helpful and patient!!! I lost the key to our unit so my husband had to bring it and he didn’t mind at all. Definitely recommend!
Carol B
I recently had to have my AC replaced and I was very impressed with the service I received. The technician who came out was knowledgeable, friendly, and efficient. He took the time to explain the problem with my old unit and the benefits of the new unit. He also provided me with a fair and reasonable estimate for the replacement, which was completed in a timely manner. Overall, I was very pleased with the service I received and would HIGHLY recommend this company to anyone in need of AC replacement or repair. Thank you for your great service!
Jody McCluskey
Had a good experience today. Chris informed me as he went along and was good at caring on conversation. I used him last December for our winter 🥶 heating maintenance. Wanted to make sure I got him agian. The one thing that I didn’t like was that he sprayed grass behind my unit onto the house and left a pile of wet grass and stuff in my yard and did not clean that up. I will definitely use him again tho. Just something to notice for next time.
Ann Rowell
Justin was the perfect inspector. He was friendly, informative, polite, and right on time. I would like for him to do my next inspection.
I assume I will be notified when it is due. I know I pay for maintenance next year. When do I pay and how much will each inspection be?
Caleb Lee (KeBaiy)
I will gladly recommend Brown Heating and Cooling. I tech Brandon Ray is knowledgeable and professional. He explained my services simply but thoroughly to allow me to make the best decision. Thank you.
carol hurst
David was very professional and kind. He took time to explain what he was doing! He did a great job educating me on our unit. I would have him back in my home!
Michael Muscari
Brandon has been servicing our systems twice a year since 2010 when they were installed. Why would we not have him back after such stellar work on our behalf for all of these years? May you have the good fortune to have Brandon or a pro like him when you need this or any service!