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Norell Service Experts Reviews - 57

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Letcher Mitchell

My service technician, Simon Adkins, performed the scheduled routine maintenance on my HVAC system today. He was very friendly, on time, and very professional. I'm sure he is considered a real asset to Norrell Service Experts.

Julian 3

I have dealt with Norrell for a long time and they offer the best service I have ever encountered, without exception. Their personnel are always excellent, and today, Leo Gaines serviced my central air and heat unit, and did a commendable job. He was right on time, thorough and professional and got everything in perfect working order. And he also happens to just be a genuinely nice guy, too!

Shondra Sholar

Micah Baker came out to do preventive maintenance. He was on time, very courteous, knowledgeable, and diligent. I also appreciated the phone call from the service center to let me know he was on his way. Great job!

Trinity McRae

Great Service! Our service technician Simon Adkins did a wonderful job! He was beyond professional and helpful to my elderly grandfather and he took COVID 19 precautions.

Jim Garrison

Technician arrived on time. Work was done in a competent and professional manner. Appreciated the use of shoe covers due to carpet and he wore his mask while here. Explained services performed. Have used this business' services for years and am well satisfied. Thanks to Micah Baker for a job well done.

Justin Wade

We had our A/C go out on Sunday of Labor Day weekend, and Jessie Clark came out to service the unit. Found out that the compressor had gone out after troubleshooting for about an hour. He got us a new compressor within 2 days and was very apologetic that he couldn’t have it sooner. We very much appreciate the fast and professional service that Jessie provided us, and that he was courteous and polite the entire time he was with us.

B Pleasant

Norrell Service Experts-Simon Adkins, Service Tech. Great, On Time, Courteous, Efficient and Knowledgeable Service. I was very pleased with Service. GOOD JOB!

J Todd

Dennis J. was the Norrell service technician who performed the annual maintenance on our furnaces today. Dennis was cordial and professional, and he worked efficiently to check and service our furnaces. Dennis really appears to enjoy his work and is a strong representative for Norrell.

For those interested, Dennis did follow Norrell’s COVID-19 guidelines while working in our house.

Great service as always. Thanks Norrell, and thanks Dennis!

Sue Nail

Arrived on time. Explained what needed to be done and gave a quote on how much it will cost. Very nice. There were 2 service technicians, Jose and Holt.

Abigail Brandenburg

Tristan was so professional and helpful! He did a great job on our annual unit tune-up. We are so pleased!

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