I had them come out to my house to help with my humidifier and settings. The man who came was very nice but he told me he was a fill in and did not know the answers to my questions. I never received a bill or anything that was in November and now it is April and the lady from the front desk said I will need to pay or be sent to collections. Wow I think that they should not be sending people out unless they know how to fix the problem. I still had to pay money even though nothing was done it was literally he came down to my basement and said" oh sorry I am not sure what to do about those settings".
I am only giving 2 stars because I actually thought the man who came was nice although he did not know how to help me. I am giving zero stars at the fact that I was charged for this and giving no receipt or invoice and was threatened to be taken to collections on top of that.
Our a/c went out one night in the middle of a hot and muggy few days. I called Warren first thing in the morning and they had a tech there within 2 hours. He had to go to the warehouse for a part but was back in an hour and had us up and running 15 minutes after that. We also use them for our regular maintenance checks so I highly recommend them.
I will not be going to anyone else. It was so hot in my house I could get a egg. Whitney was excellent she found away for a tech to get to me. And Heather was excellent she came right in doing the problem and cooled me off real quick
Randy was out on a cold Saturday in a hurry and showed me how to fix the problem myself and waived his emergency service and dispatch fees altogether. Great guy, and a good education as well! Many thanks to Randy. Extrememly recommended.
Our air condition is dripping water, so we called them, since they are the one installed and still during their warranty time. The guy show up at three days later and he said it is raining that he can not do anything. It end up took another one week for him to come back. And yes, he fix the dripping, but the next day the air condition is not working, we have not heard from them, it probably will take another week for that guy to come, and it is very hot now.
They've been super quick with their service, helpful, reasonably priced and have really nice personalities and don't push unnecessaries. I can't imagine calling anyone else. If I ever leave the north side I'd pay extra to make them drive out to me :-)
Had Warren Heating and Air Conditioning install a central air unit at my home. They were friendly and professional and quick to answer any questions that I had.
Lali Rodriguez
I had them come out to my house to help with my humidifier and settings. The man who came was very nice but he told me he was a fill in and did not know the answers to my questions. I never received a bill or anything that was in November and now it is April and the lady from the front desk said I will need to pay or be sent to collections. Wow I think that they should not be sending people out unless they know how to fix the problem. I still had to pay money even though nothing was done it was literally he came down to my basement and said" oh sorry I am not sure what to do about those settings".
I am only giving 2 stars because I actually thought the man who came was nice although he did not know how to help me. I am giving zero stars at the fact that I was charged for this and giving no receipt or invoice and was threatened to be taken to collections on top of that.
Anne Schwarzwalder
Curtis was punctual, kind, and knowledgable. He fixed my broken AC within 45min. Great service, I'll be using Warren for AC maintenance in the future.
Barry Brady
Our a/c went out one night in the middle of a hot and muggy few days. I called Warren first thing in the morning and they had a tech there within 2 hours. He had to go to the warehouse for a part but was back in an hour and had us up and running 15 minutes after that. We also use them for our regular maintenance checks so I highly recommend them.
Andrea Kitchen
I will not be going to anyone else. It was so hot in my house I could get a egg. Whitney was excellent she found away for a tech to get to me. And Heather was excellent she came right in doing the problem and cooled me off real quick
Ryan McCormick
Randy was out on a cold Saturday in a hurry and showed me how to fix the problem myself and waived his emergency service and dispatch fees altogether. Great guy, and a good education as well! Many thanks to Randy. Extrememly recommended.
USA Grace
Our air condition is dripping water, so we called them, since they are the one installed and still during their warranty time. The guy show up at three days later and he said it is raining that he can not do anything. It end up took another one week for him to come back. And yes, he fix the dripping, but the next day the air condition is not working, we have not heard from them, it probably will take another week for that guy to come, and it is very hot now.
Andrea Farrell
They've been super quick with their service, helpful, reasonably priced and have really nice personalities and don't push unnecessaries. I can't imagine calling anyone else. If I ever leave the north side I'd pay extra to make them drive out to me :-)
Lance Green
Heather quickly knew the problem and fixed it. Then she did two more things to check and improve my AC during the service hour.
HappyCetacean
Had Warren Heating and Air Conditioning install a central air unit at my home. They were friendly and professional and quick to answer any questions that I had.
Jose Dominguez
Great service. Kind receptionist. Work was done well. Got our heat back. Thank God for warren heating.