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    Experts Heating & Cooling, Inc. Reviews - 54

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Adrianna Langston

    We had our two Mitsubishi ductless heating and AC units installed in January and they are working impeccably! They were very reasonably priced and offered a reasonable financing option, working directly with the county for our upgrade rebate. Kyle and Brittany were GREAT to work with and super nice and punctual. We HIGHLY recommend!!

    Dennis Morgan

    Living in the Columbia Gorge it can sometimes be hard to find contractors who will come out and look at job let alone actually do the work?
    Happily we found Experts Heating & Cooling!
    We got a very competitive price from them and expert installation a new Mini Split in our home.
    Kyle at experts is committed to doing the best work and providing the best heating and cooling systems for his customers!
    In short, I can’t recommend Experts highly enough, they are running a first class operation and we were really lucky to find them!

    Dennis Morgan

    Brian Popish

    We woke up the morning after Christmas to a cold house and realized our furnace wasn't working. We searched online and found Experts - we gave them a call based on their reviews and we're so glad we did. Kyle was in our area and was able to come right over - he checked out our furnace and let us know our options. We moved into our house in August and knew our furnace was original to our 30 year old house(and our a/c was old as well) so we decided to update both. Kyle, Chris and their team were professional, knowledgeable, and prompt. With kids and pets in the house, they knew we needed to get our furnace installed quickly. We appreciated that they were able to squeeze us in to get it done as soon as possible! We'd highly recommend Experts for any heating or cooling needs and we'll definitely be using them to upkeep our new system!

    Ann Hoy

    Kyle and his crew were on time, knowledgeable, very patient when asked questions, personable, communicated job status, pointed out some potential problems and provided solutions, and efficient. The bid for the new heat pump was fantastic. We are very, very happy that we chose Experts Heating and Cooling, Inc., and would highly recommend these highly skilled professionals.

    Evan Simms

    Experts installed a new furnace and AC unit at my house. They did a great job from start to finish! Kyle is awesome to work with and they are extremely professional. If you have any HVAC needs call Experts. They will not disappoint!

    Tyler Presnell

    A few years ago our HVAC system was beginning to break down. The owner came by and diagnosed the problem. We stressed that we couldn't afford a new system so Kyle got the old system to work but told us that it was only a matter of time before it quit working. A few years later it did exactly that. We called Experts Heating and had them come by and quote us for the new system. They were the most competitive and the owner, Kyle, was honest which is what you need when paying thousands of dollars. They had the system done in a day and it easily passed the inspection. I highly recommend this company!!!

    Kylene Slagle

    Kyle and his team did a wonderful job installing our AC system. They were very knowledgeable about the process and answered my many questions thoroughly. They did a wonderful job and were very responsive and reliable. I usually never post reviews (good or bad) but they did such a great job I wanted to share.

    Matthew Hansen

    I first used Experts when my AC unit broke in the middle of the summer. No one could make it out, including my regular heating/AC company I used. Experts fit me in during their crazy summer schedule with same day service. They made a minor repair to get it working again and didn’t take advantage of my desperate situation.
    Flash forward a few years and I decided to replace my air conditioner with a heat pump/AC unit. I got a few quotes to get an idea on price and two companies said I needed a whole new furnace with new electrical lines. The quotes were astronomical. Experts was my last quote and they found a way to do it at half the cost and with none of the suggested electrical work!
    Now I have an awesome heat pump/AC unit which was installed in one day. They even found a problem with the previous installers work and had their own electrician come out and fix it at no charge to me.

    If you want an honest business that truly gives you the best service and price, I highly recommend Experts!

    Thanks Kyle and Brittany!

    Mic hael

    We had a very old, non working heatpump, that we needed to replace.I did a exhaustive research on different aspects of purchasing a heatpump;which were the most reliable brands,energy efficient models vs. higher cost of parts and repair,and what is involved for proper installation.I prepared a list of questions to test the honesty,integrity,ethics and installation quality of the Hvac companies I contacted. I called only top rated companies in Vancouver and checked them out against 4 to 5 different review sources, including the BBB.Plus I checked them out with the state of Washington.After having a lot of top rated companies come over to bid, discuss installation and answer my researched questions.I found only 2 companies that really stood out as different.Between those two companies, Kyle, the Owner of Experts heating and cooling, stood out as the best.His 20 years experience as a repair and installation technician was very apparent.He was up front, on how the installation was going to be done, so it would be one of excellent quality and detail.He told me everything,from the importance of maximum evacuation/cleaning of the newly installed refrigerant lines - which they did way above specs (I personally and periodically watched the meter as the lines were being evacuated and researched what the industry standard should be) in order to eliminate needless damage to the compressor, to maximizing air flow around the furnace for better comfort and longevity of the fan motor and evaporator coil.Also,it was very important to Kyle to do the least amount of brazing as possible(welding of the refrigerant lines) so as to keep uncut solid copper lines, since welded areas are usually the first areas to leak refrigerant in the future.I observed everything during the installation process,Kyle's crew went out of their way to do a top notch job.From the very beginning of the installation, Kyle made things very clear to his crew how he wanted things done.Even when the installation was winding down to completion,Kyle himself checked every aspect of the installation to make sure it was up to his high standards including the testing and operation of the heatpump.After thoroughly checking everything out, he came up with a very creative idea to maximize energy and heat efficiency even further and had his crew do it at no charge.Everything I researched, said the installation was more important than anything else, if you don't want ongoing service calls and needless damage to your new system because of poor or hurried installation. Kyle has a strong ethic to be honest with his customers - from service call pricing to an honest diagnosis .I came to this aforegoing conclusion from hours of discussions with Kyle and observing the actual installation of the heatpump, that his words were definately followed up with actions!
    From this point forward,I plan on only using Experts heating and cooling for repair and maintenance because of Kyle's high standard of honesty and his ethical drive to do quality work.

    Mickie Spence

    I had some damage done to my ducts due to flooding in my home. I called another local company and they took a week and a half to get me my estimate. We didn't have heat for over a week and I couldn't wait any longer. I called Experts next, wanting to keep it local, and they came same day I called. They gave me a MUCH more reasonably priced estimate (think like half the price of the other company) and had it all fixed two days later. I wish I would have called them the first time! Don't make my mistake, CALL THESE GUYS FIRST. They were friendly, punctual, speedy quick, and very communicative about what work needed to be done. They let me know why and how they were doing these repairs, and what benefit it would be for me. Now I wake up every morning to my whole house EVENLY heated, which is better than I originally had. Thank you Experts Heating and Cooling for a job well done and I highly recommend these guys to anyone.

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