Excellent customer service. Dustin and Brandon were both knowledgeable and honest in their evaluation of our HVAC needs. They didn't try to oversell product or overcharge for their work. We will continue to use this company in the future!
I cannot say enough about Dustin and his team! I converted from oil heat to gas and had them install a new furnace, air conditioning, hot water heater, 3 extra gas lines and some minor electrical. It was cold and I didn't have any way to get heat or hot water during the conversion so Dustin sent a team of people to my home and we were all done in 2 days! All of the guys were very professional and respectful. Dustin is Very honest and sold me what I wanted and needed. Heatguy will be my go to and recommended hvac from now on!
HeatGuy installed my HVAC unit 3 years ago and my compressor was out of order recently. This compressor is covered by the Lennox and Heatguy was not able to get the new compressor in two weeks. I have the other good HVAC company get the new compressor in 2 days and installed it professionally.
We called The Heat Guy because our furnace was out. He came out the next day, he would have come the same day but we weren't available. In the end, it required 4 visits and 3 parts to troubleshoot and fix the problem. We were charged for the parts and 1 service call. We are now toasty warm and will call again.
Office lady very condescending, not knowledgeable at all. Couldn't answer a single one of my questions. Just kept saying it wasn't her job and she didn't know. Office is always locked, can't ever get filters. Use to be a great company.
The receptionist was so nice and informative on the phone and in person. I highly recommend this company. The techs were fast friendly and prefessional.
Rachel Curtiss
Excellent customer service. Dustin and Brandon were both knowledgeable and honest in their evaluation of our HVAC needs. They didn't try to oversell product or overcharge for their work. We will continue to use this company in the future!
Carolyn White
I cannot say enough about Dustin and his team! I converted from oil heat to gas and had them install a new furnace, air conditioning, hot water heater, 3 extra gas lines and some minor electrical. It was cold and I didn't have any way to get heat or hot water during the conversion so Dustin sent a team of people to my home and we were all done in 2 days! All of the guys were very professional and respectful. Dustin is Very honest and sold me what I wanted and needed. Heatguy will be my go to and recommended hvac from now on!
Jason W
HeatGuy installed my HVAC unit 3 years ago and my compressor was out of order recently. This compressor is covered by the Lennox and Heatguy was not able to get the new compressor in two weeks. I have the other good HVAC company get the new compressor in 2 days and installed it professionally.
Amanda Timmons
We called The Heat Guy because our furnace was out. He came out the next day, he would have come the same day but we weren't available. In the end, it required 4 visits and 3 parts to troubleshoot and fix the problem. We were charged for the parts and 1 service call. We are now toasty warm and will call again.
Anonymous Email
Office lady very condescending, not knowledgeable at all. Couldn't answer a single one of my questions. Just kept saying it wasn't her job and she didn't know. Office is always locked, can't ever get filters. Use to be a great company.
Vanessa Bowers
The receptionist was so nice and informative on the phone and in person. I highly recommend this company. The techs were fast friendly and prefessional.
Gavin Mallett
Awesome customer service and quick to help with something that was outside of warranty! Can’t say enough good things about these guys!
Ari Z
These guys are the best! Always my first choice to call for any HVAC issues!
Stephaine Walker
I would highly recommend this company for any heating and cooling needs! Quality work and professional crew.
Zach Fernandez
Fast efficient service, answered all my questions would highly recommend for all your HVAC needs!