Peak Thermo King - Spokane

I have used thermoking a bunch over the last few years I can't even begin to explain the poor quality of work that gets done here. I have never had my apu work without issue for over 2 weeks after leaving this shop. Just this last time alone paid 1000.00 to fix my heater. heater didn't work immediately fan was making a loud noise. I pulled it apart the brand new fan they just put in had rubbed the wiring harness through before I even picked up the truck. Never ever going to give this company a dollar ever again. I'd be ashamed of myself if I did work this poorly. You should feel embarrassed guys.

The class that is expected from a local business owner would normally be very high but for this individual the class is lower than that of a rat. He will not honor his word or his work and that is very pathetic for someone that claims to be God-fearing. Not to mention I somehow disrespected his office manager in a way that can not be explained to me. When called to figure out a problem you will get blown off it seems to be a common thing for this company to do so if you want to pay exorbitant prices and get blown off when a problem arrives by all means call this company and you can join those of us that have been lied to by these people. I was very nice and polite when I called them and they have the guts to lie about it I would hate to see what they would say if I really was disrespectful. I had them replace a refrigeration unit at a very high cost over $4000 It worked for three months and then we found that it developed a leak when we called this company to come out and fix this problem since they are the ones that replaced everything to begin with we were told to find somebody else to do it, that they would not come out and fix a problem that could or could not have been their doings, but they were not willing to back up their own work to verify that it was not anything that they did, so I had to get another company out to fix some thing that we found was some thing that should have been found when he did this work that is where this review is coming from. I do not like getting lied to and I do not like being told that I disrespected somebody when I did not when called to ask for a service call was told it was going to be two weeks away and then when I asked to get a date and time I was not able to do so because they said that they would not come out. Do not use this company! If I could give a negative review I would.

I called this location twice asking for appointment and I left voice mail for the manager Brian but he didn't respond to call me back and I called again and the career she said how come first can get service and we open at 7:00 Am and I want there but I was surprise when the guy in office said we don't have anyone available for one week can look at your APU and I'm sorry? really what I say now

Very helpful! I was told they were pretty busy today, but they MAY have time for me in the afternoon. I show up and before 1130am I'm getting looked at. They did the look over, and corrected an issue they suspected was my problem, only to have my Apu fail minutes later at the truck stop. However as soon as I got back over there, they pulled me in and inspected deeper, and found a hidden install mess up. Less than and hour later I was good to go! I will definitely recommend and use this location when ever possible

They always get the rig right in and fixed quickly. Boise, Spokane or Salt Lake, the service is always first rate. Plenty of parking and clean customer lounge are appreciated too.

After spending 1500$ to start my tripac and fix the a/c, engine still running but a/c wasn’t fixed right, 1 hot temperature and no a/c only 2 weeks after getting out of the shop…

Good spot for parts
Wouldn't know anything about the service side

These people know what they are doing! Glad to see a team work together. We had went to another place in NV, they were useless as far as repairs, knowledge. I will recommend Thermo King Northwest in Spokane to all my refer pulling friends. Great job Thermo King Northwest in Spokane!

Had APU at two other dealers could not fix it said it was fixed but was not. This dealer fixed the two problems I n 2 hrs the other two dealers could not fix or they could not figure out. You will not waist your money comming to Spokane thermo king. Thank you Spokane thermo king!!!!

Good crew there! Very knowledgeable team. Stop by for your heavy machinery needs.