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  • Onsite services

Benchmark Home Services Inc. Reviews - 31

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alisa Bolander

The Benchmark Home Services staff and electricians are fantastic! This Monday morning we contacted them by e-mail and received a prompt reply and by Monday afternoon we received a home visit from a very professional lead electrician to estimate the work to be done. During the initial in home consultation the electrician answered all our questions. On Tuesday we worked together with the staff by e-mail and agreed to the scope of work at a better than fair price and we scheduled an appointment for the work to be performed on Wednesday morning. The crew arrived early and the work was professionally completed within hours. Our projects included replacing multiple light fixtures, a ceiling fan, installation of a new dimmer switch and a new thermostat. All of the work was done perfectly and the site was all cleaned up before they left. I will definitely be contacting them again for future services. Highly recommend! ***** Alisa Bolander and Sean Hochanadel

Barbara McMichael

With out-of-town guests staying with us over Thanksgiving, we were already overloading our circuits a couple of days ahead of time, and were nervous that our dinner preparations for 10 guests on Thanksgiving Day might wreak total havoc on the electrical system. Ed answered the phone when I called, and while he was booked up with installation work prior to Thanksgiving, he did carve out time to come out to our house that same day to make sure we weren't going to burn our house down, and to give us tips about how to put less pressure on different points throughout the system. Ed was knowledgeable, thorough, friendly, and ultimately reassuring. We now know more about our home's aging electrical system, and are confident that we can have a safe Thanksgiving gathering here. We will definitely call him again when the need arises.

Daniel R

Ed and his team did a great job at my place. They wired a new backyard shed and installed network and A/C. Communication was prompt and clear, the job was very neat and I loved the way everything looks. Other than the time the permits took, everything was pretty quick as well. I will definitely recommend Ed & Co. and I will contact them for future work.

Sheely Mauck

Ed at Benchmark Home Services was super fast to respond to my online inquiry. He was able to send guys out that same afternoon. Two of our outlets in the kitchen area had started repeatedly tripping, though intermittently. They were able to fix the problem, but since it was intermittent, we couldn't tell immediately while they were still there, if it had been fixed. They were very clear to give them a call back if there was still a problem, but there hasn't been. We remembered we were having issues with our outdoor outlets as well and they were able to replace them too. We're very pleased with their service!

Micah M

I needed phenolic tags for an e-house urgently and Ed was able to facilitate my last minute request promptly. They came out great and was able to meet the timeline. Thanks Ed!

Monyka Silva

The best company I could have hired, Edward is a person who likes to help. In.less than a week he had the plan design for my business and in 3 weeks I got everything approved by the city to open my business. I highly recommend BENCHMARK HOME SERVICES to do your job.

Meridian 714

I had an emergency with my main panel in my home and Mr. Hlavacek responded almost immediately to my email. This was during the week of the heat wave and they were, understandably, busy. Mr. Hlavacek and Kirill fit me into their very busy schedule and had me fixed up in a jiffy! I plan to hire them in the future for more projects!! 10 out of 10

Candice Cathcart

We have found the best electrical service in the area. We have tried a couple of others over the years and they were okay. We had another company that we set an appointment with a week ago this past Monday. On Monday they never showed up and I called them and they said they had to cancel due to Covid. We gave them our phone # and email address but we were never contacted. So I called several other electricians in the area and could not get anyone, voicemail, no answer or were booked up. I called Benchmark on Monday but got voice mail also. A few minutes later Ed, from Benchmark, called me back. I gave him our problem and he called us Tuesday and came out to look at the project (small job). He was very pleasant and personable. It was a pleasure to be able to have a genuine smile, great attitude and professional demeanor rolled into one. (Not very many of these lately). He gave us an estimate and said he would be out that afternoon or out today. He called late yesterday and said his men would be out this morning at 09:00AM. They were a few minutes early and had the job done in an hour. The men were also very personable, informative and knowledgeable. Very professional crew. I will be using them for more work in the near future.

Ace C.
Des Moines, WA.

Christine Lange

I called Benchmark on a Friday afternoon to try to find someone who could help me with an electrical problem I was having; my fuse tripped that was connected to my washer and my hot water heater, but there was a metal brace on the electrical panel keeping the fuse open. Because I had never seen that before, I felt uncomfortable just flipping it back on like I normally would. After calling - no kidding - dozens of electricians who were all booked for weeks, Ed walked me through it over the phone! He was booked solid like the other companies, but he didn’t just hang up because he couldn’t make it out to my place on short notice. It was such an easy fix, but that’s not the point. The reason I’m writing this review is because he took time out of his day to understand the problem and then help a stranger with a solution that saved me time, worry, and a weekend without hot water. He was knowledgeable and helpful and he could have easily charged me a huge amount of money to take a look at it, but he did this because he’s a decent human being who could help; an honest, trustworthy business owner. If I ever have a problem in my house in the future, Benchmark Home Services will be the first call I make. Ed restored my faith in good people!

Dean Kramer

Hired for EV car charging outlet.
Ed and crew were super responsive, I mean quick in all communication. Got it installed with in a week of contact including an onsite consultation. They explained in detail what they were going to do with confidence and experience. They answered my ignorant questions politely.

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