Economy Hearth & Home Inc.

I highly recommend Economy Hearth and Home. After dealing with Sunrise Gas and Chimney out of Port Orchard we had a terrible experience and they never returned our calls or explained what was wrong with our fireplace. Today after EH&H came to our house, our fireplace was working in 30 minutes and the serviceman was polite and answered all our questions professionally. 10/10 Recommend ! And paid less then what we were quoted over the phone:)

Outstanding customer service. The entire experience was stellar, from the initial quote, to the installation, to the service after the sale. Jeff, Larry, Kyle, the office crew, all top notch. I just can't imagine going anywhere else. It's so obvious that great customer service is a priority with them. And, we just love our new propane insert. Looks great, puts out a load of heat, and is so easy to use. What's not to love about this place!

Sean, a technician with Economy, came over yesterday to address a problem with my heater. He was professional, knowledgeable and a pleasure to work with. I would recommend him anytime.

Couldn't be happier about our new fireplace (sitting in front of it as I write this). The crew was friendly, professional and very efficient. They explained everything about our new fireplace and all its amazing technology (no pilot light, battery backup starter, fan to spread the heat, etc.). I'd recommend Economy Hearth and Home very highly.

I waited a few months after installation of a new fireplace before I reviewed. It has been 5 months and it is PERFECT. The installation was completed on schedule and on budget, and looks incredible in our living room. This is the second fireplace in our home from Economy and it works and looks perfectly. I would (and have) recommended them for many years.

This company installed my heat pump this summer and did a great job. After moving in and living in the house for awhile, I noticed the house was extremely dusty no matter how many times I dusted, and I assumed the duct work hadn't been cleaned since the house was built, so I called and had them come out. They did a fantastic job, and I was right, the ducts had never been cleaned after the sheet rock was installed 9 years ago and the vents had not been covered. It took awhile for all of the dust and sheet rock to be vacuumed out, but I'm amazed at the difference. I've been very pleased with this company for both jobs and highly recommend them.

I've used other home heating providers, and ECONOMY HEARTH AND HOME are by far the very best - reliable, responsible, affordable and on time when needed! They replaced my old furnace two years ago, and when I hit a glitch recently they were right on the spot to troubleshoot (turned out a minor issue on my part - not the quality equipment!). Couldn't recommend them higher!!!

I had an appointment scheduled for between 8 and 9 on a Wednesday morning for just a routine maintenance. I showed up at the house about 5 minutes before 8, waited until 9 o clock with no phone call or anything letting me know where they were or that they were going to be late. Then when I called the office, she spoke with the technician that was supposed to come out and assured me he would be there any minute. I waited for another half an hour with no phone call or sign of the technician. I then called to cancel the appointment and there was no apology or solution offered.
I can't attest to their knowledge or skill base since they didn't even show up, but they do seem to be good at wasting time.

I had called to make an appointment and was told between 12: and 1:. I was glad I got up a little early, because when I took the dog out at 10 till 11: there was a truck in my driveway. The maintenance man said his paperwork said the appointment was 11: to 12:. Everything else was taken care of as it was supposed to be. He was polite and did his job. I have not had any problems with the maintenance people. You do give us an appointment for a reason. I would like to be up, dressed, and have eaten before they arrive. When they are given another time, it doesn't work very well for me. If you make a change, please let me know. If you make a mistake, I am forgiving. Thanks!

These guys are fantastic... We went to the showroom and were shown all our alternatives from a wide selection Their crew installed the gas from the street, were quite courteous, knew their business, made sure we were happy before they left and followed up with a call to ensure we were satisfied. I would use them again in a heartbeat...