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    TemperaturePro Richmond Reviews - 19

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lisa Fisher

    TemperaturePro Richmond for air duct cleaning has proven to be a wise investment. Not only did they improve the air quality in my home, but their service also extends the lifespan of my HVAC system. By removing dust and debris, the system operates more efficiently, reducing the risk of breakdowns and costly repairs. I am grateful to TemperaturePro Richmond for their reliable and impactful service, which will benefit me for years to come.

    S S

    We were working with window ac units and electric baseboard heaters which was very inefficient, expensive, and not to mention easy for people to break into your windows while you’re away. We were on the fence about the investment and upgrade for our heating and cooling needs. We have an older house, that required the mini splits versus your traditional heating and cooling systems.

    Temperature Pro Richmond was not pushy and really listened to our concerns and address our skepticism to help us understand the benefits, the process of installation, and the cost savings of this type of unit. Throughout the entire working relationship, they kept an open line of communication and provided us updates throughout the installation so that we were fully aware of where they were in the process. They worked with our schedule and completely the job in a timely manner.

    They were very professional, worked very hard, and very knowledgeable of their product. They even came back to reevaluate what we needed. And we ended up installing mini split units because our house is low to the ground. We really enjoy the ability to customize each room temperature. The units are quiet and aren’t disruptive and the main outdoor unit is smaller than the traditional units. They made a clean installation both indoors and outdoors. A big thanks to Phil, Taylor, and Zack for their hardwork, dedication, and professionalism!

    Phil Russell REALTOR

    Thinking of a replacement HVAC system or you need a service or repair in Richmond RVA? Then these are the people to help you! Professional and Inexpensive and reliable service in Richmond. These are the guys you need to call. They have over 50 years of knowledge and experience. TemperaturePro RVA can do anything from a full home installation, emergency breakdown or maintenance on your existing equipment. They came out to my home on the day and on time to review which system would suit our home the best, they then gave us a choice of manufacturers; American Standard, Carrier or Lennox who they are approved suppliers for. They are Class B Contractors so you know you are in safe hands. I can't recommend them highly enough.

    CCI

    Outstanding!!!!!

    So here's my story:

    Early January 2018, my 21 year old Goodman heat pump finally had it. The heat kit stopped working properly, and of course because of its age, it was impossible for me to find a replacement. So I called my home buyer's warranty company, 2-10. Luckily this old Goodman was covered under my policy. So 2-10 first hired a contractor by the name of Indoor Air of VA. Indoor Air came out to my residence, late, and he barely even greeted himself. He pulled apart my old Goodman, lost some screws, didn't even use a multi-meter to test any of the components to see what the problem could be (even though I already knew what was wrong). Ray Dodson (the owner) left my residence and promised to give me an update within the next business day.

    Four days later, no response from Mr. Dodson from Indoor Air of Virginia. I called him multiple times, often going straight to voicemail. But when I did get a hold of him, he gave me an excuse saying that he sent an update to 2-10 and he was waiting on them to respond. So I called 2-10 to verify this... He LIED to me. He sent nothing to 2-10, delaying the process. Meanwhile here I am freezing in 12 degree weather in my own house while Dodson sits in his cozy, warm home. He took my $103.50 deposit, and gave me NOTHING. Crook.

    I called 2-10 again and complained about this guy, So 2-10's next up contractor was this small office called Temperature Pro in Richmond.

    From the very beginning, the customer service was phenomenal! First person I spoke to on the phone was Mr. John Warren. Great guy, took the time to listen to my problem and was very understanding while also carrying a sense of urgency with my needs. The next day, Temperature Pro dispatched a technician, Zach Balderson. Zach was very knowledgeable and courteous. He even made sure to cover his shoes when entering my home! He actually tested the old unit to make sure that there weren't any other problems going on. Estimates were given to me immediately while he was there. Zach called his vendors and was able to get a replacement unit set and ready for me the same day. This was on a Friday if memory serves right.

    The following Monday, the whole crew showed up to replace my unit! Zach, Tyler, John, and Larry all came prepared for a full system replacement! What great attitudes, they let me watch the entire process, answered my questions, and went the full extra 100 miles to make sure that I was satisfied with the results of the installation. Even though the home buyer's warranty contracts don't pay much, these guys showed me the same service quality as if I were paying for it all myself. It was by far the smoothest and most pleasant experience I've had in my short time as a new homeowner.

    I definitely recommend Temperature Pro of Richmond to anyone in need of a system install, repair, or general maintenance. They have shown me that good customer service and honesty still exist. So congratulations guys, you've made a customer for life!

    Sincerely,

    Gavin Shaler

    Angel Rodriguez

    The experts at TemperaturePro Richmond were so sweet and expert. They are an extraordinary group! They came on time and were incredibly proficient. They tidied up after they got done with a responsibility. They were perfect to work with and answer every one of my inquiries. I would exceptionally recommend involving them for your air pipe cleaning administrations.

    Azeezat Odunayo LASISI

    They came on time and were very effective. They tidied up after they finished a job. They were perfect to work with and answer every one of my inquiries. It was amazing how much new the air is right now. They were helpful, brief, and finished the undertaking quickly. We breathe in normal air now. They are magnificent. Much thanks to you TemperaturePro Richmond.

    Charles S. Jackson

    The technicians at TemperaturePro Richmond were so sweet and professional. They are a great team! They came on time and were extremely efficient. They cleaned up after they completed a task. They were great to work with and answer all my questions. I would highly suggest using them for your air duct cleaning services.

    Laurie Hudson

    The professional of TemperaturePro Richmond worked effectively cleaning our channels and vents. It was astounding how much new the air is currently. They were useful, brief, and got done with the task rapidly. We inhale natural air now. They are awesome!! Thank you!!!

    Bach NguyenHa

    My involvement in TemperaturePro Richmond has been incredible. They cleaned the air ducts all through the house and it feels a lot fresher and cleaner, likewise looks perfect and all the shape in the ducts is no more. I was so cheerful after the assistance you gave me. I and my family are exceptionally happy with you folks, bless your heart!

    David S. Robinson

    The technician of TemperaturePro Richmond did a terrific job cleaning our ducts and vents. It was amazing how much fresh the air is now. They were helpful, prompt, and completed the job quickly. We breathe fresh air now. They are the best!! Thankyou!!!

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