Standard Air Supply - True Value - Sprinkler World

My faith in customer service has been restored thanks to my experience at Standard! I came to the store super frustrated and irritable because I had searched all over town for the item I needed. Staff in other stores just sent me on my way and basically told me to order on line in if I didn't like it. As soon as I walked into Standard, Danielle met me with a huge smile and asked me if she could help me. I'm certain that I barked at her, but she was gracious and friendly. She took me through the section explaining in detail all of my options. She walked me through pricing, quality and offered to order something else for me if what they had in stock didn't fit my needs. Danielle was warm, knowledgeable, funny, and caring. Danielle could not have been more friendly and helpful. Because of Danielle's attitude and willingness to do what it took to make me happy, I will return again and again to Standard. Thank you Danielle for making me believe that amazing customer service still exists!

Dusty is hands down the sweetest lady I’ve had help me out, she knew what she was talking about, she helped me out immediately and EVEN followed up after everything was said and done to make sure everything was still in order. Absolutely amazing customer service, I highly recommend her for anything you need. Love her!!

I am very satisfied with my experience. The employee's are very friendly and helpful. The manage Dusty took the time to make sure I got everything I needed to install my new mail box. A great store with great employee's and great prices! I will definitely be back! :)

I can't speak highly enough of this store. The second i walked into the building Melanie greeted me and asked if she could help me find anything. The store was clean and well organized. I was looking for a Traeger grill, They did not have the one I was looking for in stock. Both Dusty and Melanie helped me find the Traeger i wanted and a cover for it too. They got it ordered up for me and it a smooth as silk transaction. Those 2 really made me feel welcome and important when it came to this large purchase. Thank you very much!

On behalf of Comfort Solutions, we would like to express our gratitude to the Standard Plumbing Supply Ogden Heating store and Dusty Thorpe. We have been working with Standard Heating for 15+ years, they have been wonderful to work with. Since Dusty became the manager over the heating store we have had exceptional service. Our orders are promptly delivered and we have had nothing but good experiences with her. When things get very chaotic in the HVAC world Dusty and her team at the Ogden Heating store are right there to assist us to help keep our technicians and installers working. We truly appreciate the crew at Standard Plumbing Supply and Standard Heating Supply.

I walked in not even sure what exactly I was looking for. I was greeted by a lady named Melanie. She was super helpful. I was explaining what I thought I needed and turns out she goes and gets the manager Dusty. Together they both pointed me in the right direction. Found exactly what was needed to complete our home project. Thank you Ladies for all your help and especially for not making me feel "less than" for not fully understanding what I was looking for. I appreciate that you took time out of your day to help explain the differences in my choices. Will defiantly be back and would recommend them to anyone!

Love the store, and the service. Was looking for a new grill or smoker couldn't decide which one I wanted. Dusty was able to help me land on the Traeger tailgater. This thing puts out plenty of smoke and is just the right size.

Dusty at the Ogden store is a rock star! She addressed my concerns immediately and also followed up with me after to make sure everything was in order.

Dusty and her staff are very knowledgeable and very helpful at getting us parts/equipment that we need to function as a heating and air company.

Great selection of parts in stock! I was able to find parts for my really old Kohler faucets! Very helpful staff!