Brazos Air Conditioning

I've had nothing but a great and positive experience with this company. Each time we've called on them, they've been knowledgeable, efficient, prompt, and honest. We've never questioned their integrity as a company along with their team.

I was 8 months pregnant during the summer when our AC finally died on us. Not only did they send out technician's to help address the problem but Roland explained our financial options in regards to replacing the unit. Because of the time he spent explaining our options we knew that our goal was to invest in something that would last for years to come, along with great warranty services.

We were very pleased with our decision on replacing the unit and appreciated how thorough not only Roland was with us but his team. They replaced it, were very clean and prompt to not leave this pregnant woman without AC. For not only that, we are thankful.

If you're looking for an honest company who puts the interest of their clients first then you need to call Brazos Air Conditioning. They will always be our go-to and referral...ALWAYS!

Corey and Jorge are the best. The entire staff was very knowledgeable and friendly. They did an awesome job. If you want Quality work and excellent service then Brazos Air Conditioning is the right choice for you! Thanks Ylonda

UPDATE: Original review in paragraph below. Roland is really, really great at customer service. My heater went out on the 1st. He came over at 6:00 at night, fixed the problem, and didn’t even charge me since he was the original installer. I am really thankful given it’s a holiday. Our family is thankful for the service Brazos Air provided. It was getting cold in the house!!

Roland and his crew evaluated my existing HVAC system and found the issue. As it turns out, my 10 year old Amana system was dated and not worth repairing. Roland gave me several options in quality and price. He provided model numbers and a clear “all in” quote for several systems. I ended up purchasing a York with the 10 year parts and labor warranty. I really do my research on large purchases like this and Roland patiently answered all my questions - I always have a lot of questions. His crew is top notch, friendly, attentive, and really made the process painless. They cleaned up after removing the existing equipment and left the yard cleaner than when they arrived. Roland tested and balanced the system and made sure we were satisfied. I highly recommend this company. They have fair pricing on equipment as well as service repair. Roland is a really friendly guy who takes customer service seriously. I will certainly continue to contract with them in the future.

These guys were incredible and I cannot recommend them highly enough. Within 24 hours of contacting them, they completely replaced our entire outside condenser unit. They also spent an hour on the phone explaining to our warranty company why it would be more cost-effective to replace the entire condenser than to repair the compressor. Their patience in that process literally saved us $2500.

We had gone 3 weeks without A/C because we were being forced to work with the company contracted through our home warranty provider, and these guys stepped in and saved us within a day of contacting them. They shoot you straight and explain the cost of everything, and they also took the time to work with our warranty company so we could get reimbursed for the entire expense.

I have so much faith in these guys that I'm planning to cancel the home warranties that I have as soon as they expire, and I will just work directly with Brazos AC in the future.

Listen.....let's talk about the level of professionalism these young entrepreneurs brought with their services. OMG, I am the most impatient, micromanaging person on earth (I get on my on damn nerve!). However, every question I had, they answered, every concern, they addressed. Not only did Brazos install my unit, but yes they also service my unit. I recommend them 1000%. And listen...any other choice is the wrong choice. I'm not telling you what I've heard. I'm telling you what I know..... Choose Brazos Air Conditioning today.

I had Brazos Air Conditioning work for me twice, both times I received excellent service! I most appreciated their flexibility and quickness to complete the project. I highly recommend them, I would call them again if I need help with my AC. Thank you Brazos Air!

Very easy to work with. I was always able to get in touch with Roland. They installed a whole new system for us in 1 day. Highly recommend.

Roland and his team are very professional and accommodating. He will give you honest feedback and provides honest pricing. I will be utilizing him for all of my HVAC needs in Waco.

I have dealt with them on more then 1 occasion. Everytime I call them they get the job done and at a great price, better than anyone else. I will always call them for any of my HVAC needs. 5 Stars in my book. Keep up the good work guys!! George I will see you for my next routine cleaning. Thanks again for such great work.

I got new inside and outside units with Brazos AC they came and they were very helpful with any and every question I had they where also quick and did great work. I highly recommend them for any work you need for your central heat and air. I had Gary, Emmitt and Austin do the instal they where all great thanks a lot brazos ac