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Ellis County Climate Control Reviews - 29

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Clay Nugent

Ellis County Climate Control is the best. I was out of down and our heater went out, all of there techs were on calls. My neighbor thought he may have addressed the problem. Then around 2:00 something in the morning my wife called freezing. I went ahead and placed a call to hope and get an early morning service. Jessica the owners wife answered and told Keith the owner was on his way to address the issue we had at our home with my wife and (3) kids. Keith addressed the issue and stayed with my family until he was certain they had heat. Thank you so much Jessica and Keith, you will always have my business.
Thank you,
Clay

Tann Prov31

Sears home warranty used this company to service our AC unit. The technician refused to run a full diagnostic on our unit then wrote an erroneous report regarding the reason our unit is not running cool. He only took pictures of the unit outside and refused to look at the one indoors. They would not listen to what we were saying when my husband I and I tried to explain that the tech did not fully diagnose the issue. He literally told me verbatim, “no I am not looking at the unit in the attic!” Which is where the issue is...All we wanted was for him to do his job. My children’s bedrooms are upstairs. It is hot in Texas. They are unable to sleep there due to health risks. I would NEVER recommend this company at all. Terrible service; both technical and administrative.

Jimmy “Badd Dawgg” Murley

Ellis County Climate Control, EC3 are by far the best A/C guys in the business. Honest, reasonable and friendly. All professional. Thanks Keith!!!

Caron Hoffman

Joe was courteous and also very kind to my pitbull Rosco. This was his second time to the house and I will definitely be calling them again should the need arise. Thank you Joe and thank you Ellis County Climate Control for fixing our A/C!!

Ashley Capra

This company is professional and the best company around Ellis county to preform hvac services. Professional and great customer service.

Michael Rogers

After having one company look at my system, they told me I needed to replace the entire system. I got Ellis County climate control to come take a look and they told me only needed to replace the outside coil. I'm extremely happy about this as it saved me thousands of dollars.

Dana Thomas

I have nothing but good things to say about EC3, They have helped me at my facility time in an time out, i have an older building, an let me tell yah, my a/c unit where constantly breaking down until they started working on them. They where professional and punctual everytime i jave called, And most of all honest and fairly priced.

Abigail McCommas

I came home after work yesterday and my house was hot. I called around 8 in the evening, and even changed the repair times around (I was one of those people)... by 11am the next day my house is cool, I'm cool, everyone's cool. My 8 month old isn't going to be squaking about the heat. Price is fair. Very courteous, timely and helpful.

Joseph Mcintire

They we're very professional, and kind. They did a wonderful job and got my AC back up and running so me and my family won't die in this texas heat! Would highly recommend them!

Steven Ingersoll

Excellent service!
Installed two mini split A/C units.
Very professional and courteous!

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