P&E Mechanical Contractors LLC

Our business Lu and Home here in Waco hired P&E Mechanical to install HVAC systems in our retail furniture store. I can’t express how incredible their service has been. I typically am a customer who chooses a service solely on the price. I am so glad I chose to hire who I consider the best here in Waco, P&E Mechanical. The level of service and care I received from Dominic was invaluable. Ronnie, the project manager was knowledgeable, willing to help in any way he can, and has even popped by on the spot several times over the last year helping with little things that were covered under warranty. I’ll go ahead and also add, the price they quoted me was VERY competitive as well so it truly did feel like a huge win for us. I wouldn’t hire anyone else! Go with P&E! Thank you guys!

We've used P&E for almost two years now, not just for our personal residence but all of our rentals - They're quick to respond and fix most issues same day, and being in the rental business, this is so so important for us. They've also saved our personal house during freeze, we had a burst pipe and they responded quickly with their plumbing service.

We recently built a 2 story, 2300 sq ft home and our contractor put in one HVAC unit and did no zoning throughout the house. He assured us it would suffice. A few weeks after closing we found one HVAC unit was not going to work efficiently. We were dealing with the bottom floor staying really cold and the second floor very warm, our contractor instructed us to “close dampers in rooms not being used”, in order to get the bottom floor warm/warmer. Not acceptable in a brand new home!!! We were able to get P&E back out to look at our options. They informed us that the house should have been zoned. We then tried to contact our builder again about the issue and he would not respond. P&E reached out on our behalf and somehow got the issue resolved. They came back out within a very short time frame and zoned our home for us.

I can’t imagine how our Texas summers would have been in our new home!! So thankful P&E went above and beyond to make things right. They provided good quality work and were a pleasure to do business with. Thank you Ronnie & P&E!!

P&E is the best in Waco! I have used them for years for both AVAC, new installation, and plumbing services. They have a 24 hour on call service that is quick and fast. Their employees are always very respectful and helpful when they come out to my home! They are a local business I am happy to support and recommend!

The service was excellent, and the customer service was great very pleased with the work.

I honestly can't say enough good things about this company. They came highly recommended from a member of our church. They came out knowing that we may need to replace the whole unit as ours was very old. I never once felt pressured to replace the whole system. He stated he could replace fluids and get it going just right. With our unit being so old we made the decision ourselves to have them replace before summer hit. We were given an honest and fair quote for a new system and duct cleaning. They also added a new vent in my " office" . The crew that came out were respectful and courteous. They arrived on time and worked hard all day, even sweeping my floors after they were done to make sure they left no mess behind. I will always recommend this company to anyone and everyone. Our system is running fantastic. Our house feels so much better and the air is crisp and clean. So thankful for this company!

I’ve used them on several issues and new systems there is nobody in the city of waco you can trust to handle your needs. I’ve been in construction for 20 years and used all different folks but i promise you, go with these guys you’ll never regret it. They have 24/7 service and better prices than anyone else

From beginning to end, my experience with Dominic and his team was exceptional. Their rates of installation were competitive with the market, and he worked to meet out needs by finding a unit which fit our budget and efficiency perimeters. They were prompt, courteous, thorough, and sincerely worked to educate me as the process evolved. I felt being a customer of theirs was a privilege rather than an inconvenience. I will be calling them when our next unit needs replacing!

I’m really impressed with P&E’s level of service, and with their response time. They showed up within an hour of me calling yesterday, quickly figured out the exact issues, and arrived first thing this morning to fix it. They were honest and straightforward about what the issues were, the estimate was spot on, and they provided an itemized invoice. (No surprise charges!)
Everyone I dealt with was extremely professional and courteous, especially Shannon, who came by yesterday, and Jordan, the service technician who did all of the repairs today.
From start to finish, it took less than 24 hours for our A/C issues to be fixed. I hope we don't have any other problems in the future, but if we do, I know who to call!

On Jan 3rd 2020 P&E came out and replace both inside and outside AC unit at my salon, (Stylus & Co )
All is working perfectly. I was so impress with the level of service they provided. They worked in two separate areas of the salon. One being our break room and area with a back drop wall covered with artificial boxwood greenery. They removed some of the greenery to get to piping needed for installation and carefully re applied all back as it was. Left both areas completely as they found them before any work began. I have been in business 31 years and 9 times out of 10 this is not the case. Thank you P& E for your impressive customer service. Mary Gonzales