Temple Heat & Air LLC

A different company serviced my AC multiple times. The other company never got my AC working right. Temple Heat and Air came in and fixed the other company's mess. They were quick to get to my home, friendly, and professional. Thank you Temple Heat and Air for the cold AC.

I contacted Temple Heat & Air at 10:40 AM and put in a request for service with Becki. By 12:30 we had a new fan motor and capacitor installed and our office was cooling down! Our technician, Jeremy, did a GREAT JOB and worked through lunch to make sure we were back up and running! I can't say enough good things about Temple Heat & Air and its wonderful, helpful, friendly staff!

I called them out to fix my AC and their service tech told me I had a bad capacitor. With parts and labor my total came to about $175.00. I understand that parts need to be marked up and that the techs must be paid but they invoiced me about $70 for a $12 part and charged me about $40 more than the service call should have taken. It takes literally about 5 minutes to replace the capacitor on this unit. But, in all fairness of business I accepted the charges as I was too far out of town to do things myself.

Two days later, I get home and my AC is still not working. One of the same techs (there were two the first time) comes out and determines that my fan motor is bad. It's likely that the fan motor was the problem in the first place and that the capacitor was replaced for no reason. Anyway, the calls back to the office to get an estimate on the part. He comes back with a work order that lists the motor at $440.00 PLUS the cost of labor! A fan motor takes A LOT more time and effort to replace than a capacitor so I would assumed the $105.00 labor charge I had paid for the capacitor replacement (which only required the removal of 3 small screws) would be just pennies compared to the labor on replacing a fan motor so I declined the service. The next morning I located the replacement fan motor myself and found it could be ordered and delivered to my home for a total cost of $115.00.

Temple Heat & Air twice attempted to charge me at a very high mark-up because they assumed I would pay through the nose to get my air working again as soon as possible in this Texas heat. Customers BEWARE!!!! No company needs to quadrupal the parts cost to cover themselves under warranty replacement.

Professional service. Technician Jay is very polite and does a thorough job of servicing my AC/HEAT Unit. Fair prices.

Quick same day response. Nice technician. Quickly identified the problem and fixed. And he serviced
unit. Very professional. Highly recommend.

Doing preventative maintenance on A/C and Heat twice a year keeps huge repair costs away! They do an awesome job every time!! Jay is the best!!

Very professional. Found out what the problem was & fixed it in a timely manner. I would definately call them again if anything is needed for my AC unit!

we needed them quickly before the Snowstorm hit Temple and tech Jay was out and did great! We were fortunate to not lose power and water for long but having heat up and running was a benefit.

The kind of service experience one would expect to find in Texas, prompt, friendly, honest. No need to go anywhere else to stay cool!

Great customer service and professional