I am not a complainer for all means, but I Fully Paid this company $7500 for new system and they suppose to come back and finish new ductwork on a new section I was doing construction, I have called the number for Michael, I have text him several times telling him I was ready for the duct to be installed. I only received 1 text back and 1 call back from his brother and to this day nothing has been done and I cant continue anything else until the Ductwork is done and inspection is completed. So I had to hire another company and paying them $2700 when this was already been paid to this company in full except the Permit cost which I told Michael brother I am willing to pay. I think my mistake was getting a sales rep from a whole different company that was really high in price and he told me Elite Climate control can do a better price. Be careful make sure the sales guy works with this company. I think they should reimburse me for the cost of these ducts. When they first came to do the job the installer did not have the full scoop of the job it was a whole confusion of what they where suppose to do.
I know they are going to say no communication has been seen between me and them I see that response in some of the reviews but I have the text that I have sent them and the just 1 that was answered. if anyone want s a good a/c guys I can give you the number of the guys that are doing my ducts now, they a very responsive and good communication. I WANT A REFUND SENT FOR WHAT I ALREADY PAID FOR

July 10, 2023

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