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    Rockwall Air Reviews - 35

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Down the middle

    Without a doubt,Rockwall air/ Keith is the best in this part of the town. My ac unit, little old, stopped working and he came out right away on the sunday/memorial weekend holiday and fixed it immediately. Replaced control board and thermostat.
    He is trustworthy and extremely courteous.
    Highly recommended.

    Michelle Sweetland

    We called many places and they all were unable to get to us until much later the next day but Keith came out quickly and once he got to our home he fixed the problem within 10 minutes and checked for any other problems and spent time giving us tips on how to better save money and cool our home. He was great! He didn't charge us for unnecessary stuff and was very informative! Thanks again Keith!

    Seven Griggs

    Keith was friendly and knowledgeable. He is now our go-to guy for air conditioning and heating. We are beyond pleased with the service and highly recommend Keith and Rockwall Air to anyone looking for service for a current unit or looking to buy a new system.

    Thalia LeBlanc

    Keith came out on a Sunday, got here in 40 mins, fixed my unit(my filter was almost two years overdue to be changed) 😅 Rookie mistake! but he charged me very very reasonably and way less than I thought he would! he was super sweet and informative! Thank you thank you!! Me and my huskies are so happy with the cold air working again! :)) highly recommend!

    Dana Johnson

    I picked Keith to look at my system which would not fire up in the weeks just before Christmas. I chose him based on the reviews I had read. Well......glad I did! Very personable, honest, and knowledgeable Keith came to my home the day before Christmas and immediately replaced a small piece of the unit which had burned out, and charged me $150--what a deal! Thanks Keith--I will certainly spread the word in the Rockwall area!

    Pamela Oliver

    Called Keith and he came out the same day. He was professional, punctual and explained the problem. He repaired the problem the same day and I feel the price was reasonable. He also gave us tips for the future regarding our unit. I would highly recommend Rockwall Air!

    Jonathan Johnson

    My outside unit stop working Friday night...Kieth was on the job Saturday morning. He was professional, honest on time and the price was great. Its rare that one would find an honest courteous and skilled tech of kind.I would recommend Rockwall Air 100%.

    Jonathan,

    Royse City, TX

    Don Rogers

    We didnt get a chance to work with Rockwall Air because they do mainly remodel work. However, If I could convince him to do our new work we would! Very honest! Highly recommend. And this is just from phone conversation.

    Kenzie Jolley

    MOST important attribute in HVAC repair is HONESTY!! Yes, I get it, the repair person must be skilled, knowledgeable, & thorough, BUT, U can get that with MANY service companies. What u NEVER KNOW is whether u’ve been charged more $$$ for unneeded repairs. HOWEVER, ROCKWALL AIR (Keith), has serviced my home multiple times in the past 12yrs & on two occasions found MY MISTAKES created the problem. Keith quickly corrected them. He would NOT accept payment!! He educated me, spent his time & gas but refused payment for a “simple fix”! (He’s done this twice now!!) I trust him Explicitly! I’ve worked for Carrier Corp, delt with MANY service companies & before I met this gentleman, I was VERY skeptical! There are plenty of competent & excellent service providers but so VERY VERY FEW TRUSTWORTHY. To back my opinion, I recommended Rockwall Air to my elderly Mother! TRUSTWORTHY

    Wendy

    Keith came out late in the day and checked my unit in my new home. Nothing was wrong with it he was honest and even told me how to clean my unit myself. Rockwall air is my AC company forever!

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