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Du-West Air Conditioning Reviews - 12

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matt Slezak

I've used Jay at Du-West quite a few times on an apartment complex with 4 dual zone LG mini splits. When I haven't used Du-West, the techs generally make a unit fail within a month for not knowing how to properly charge them. Mini splits are very picky, you need to pay someone who really understands how they work if you want them to last. He's always 100% honest and if he tells you something will fail, it will. He'll also tell you if you can get a little more life out of the system. Always willing to work with you on repairing an older system though, which I appreciate.

David P

I've been using Du-West for over 10 years now and I have always felt like they respected me with honesty and fair pricing. I've met several good techs with the company that has always explained everything that was done or needed to be fixed. The first thing I look for in a company is honesty and Du-West has never tarnished that trust.

B Jones

I have been using Du-West for a couple of years now to take care of my HVAC needs. When I showed up at work this morning, my warehouse HVAC system was completely down. Since the product that is stored here is sensitive to humidity, I needed this fixed quick. Since my HVAC was completely down, they treated me as a priority. The technician, Joe, was here very quick. He went to the roof, diagnosed the issue and then came down to tell me his findings and go over the cost to repair. The repair was completed in about an hour and a half. 4 hours later we are completely cooled off.

Tony Wood

Always a great value with great service. We had Du-West change out our A/C system some years back and haven't even thought about going to anyone else maintenance! Thank y'all!

Justinn Beasley

If you’re looking for a great company to install your AC system I would recommend Du-West. The technicians were very knowledgeable as they were able to answer all of my questions. I will call them again should I need my AC looked at.

Jerry Akins

I used Du West for my annual heating checkup. Two techs showed up. I think one was a trainee. The other tech I recognized from his doing my A/C checkup this past spring. They did their inspection thoroughly. I say that because I heard one reading from a detailed checklist and the other explaining what each step was looking for.

Lenny Baldwin

Very happy with the install of my new system. Work was done in a neat and clean way. The install is neat and system is working better then I could ask. Thank you to du-west for making it seem easy and for delivering exceptional service and quality work.

Eddie Stokes

They camee out promptly and was on time. Vernon did an excellent job on diagnosing the problem. He even followed up that evening and the next day to make everything was working correctly.

Mike Wiederstein

Joe and his associate were on time and did great work and cleaned up.

Jim Morman

Great job

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