Jon Wayne Service Company

I have never used this business, so I'm not writing based on service. However, I have applied to this company three times - twice for their apprenticeship program and later for a customer service rep position. I've been rejected all three times.

Their HVAC apprenticeship program says that it is open to anyone, regardless of experience. I did multiple video recorded interviews when I applied, which weren't the easiest to do, and put a good effort into all. I also have 10+ years of customer service experience, which I figured would really help me for the customer service role.

I just felt rather discriminated against, especially with the HVAC apprenticeship program (maybe it is because I'm not a man.)
Altogether, it seems like Jon Wayne is extremely picky when it comes to their hiring process.

Michael and the install crew/vent cleaning crew were amazing and professional and informative in all aspects of my service/new ac. I would recommend him and his install service crews. Top notch company

I needed my existing propane line flushed of debris and pressure tested. I have an older rental property that I’m renovating and we had to keep the propane appliances and the new renter will need to rent the tank but the company delivering the tank first needed this service done. My tech Mitchell understood the task and did a great job. A lot of other plumbing companies told me they didn’t want to do the work so I’m glad John Wayne took the job.

The repair man was extremely courteous and explained step by step what needed to be done
Great business

Brian diagnosed the problem (malfunctioning refrigerant metering valve) & was able to do the very extensive repair while on site. The service call lasted six hours. Brian was patient & professional, addressing all my concerns. A couple hiccups with the scheduling people kept this from being a five-star experience.

Andrew was very professional and he takes pride in his work.

The team came in, promptly going straight to work, removing the old HVAC system and installing the new one. These guys did an amazing job, despite the 105° temp outside and the quickly rising heat in the attic. My house is now cooling better than ever and I have the confidence to know it will stay that way for a VERY long time. Thanks, Jon Wayne!

Jacob was professional friendly and thorough. Great setvice!

Got a timely appointment scheduled. They showed up on time, were very knowledgeable, caring, and communication was great. Thanks!

They were very nice and scheduled the appt for repairs right away and came the same day! The technician was very professional and polite And he was very knowledgeable about what went wrong. When he didn’t have the part another technician came and delivered the part in a timely manner. He replaced the whole UV system instead of guess and hoping I wouldn’t have anymore problems. These people really care about customer service and always asked if I had any questions about what he was doing. I recommended John Wayne to anyone!