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Ideal Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
M G

These guys are great! They fixed my ac last summer and maintained my hvac. And now I look forward to cooler summers and warmer winters in the 2 rooms they added registers too.

JaPaul always has a smile when he comes in and answers all my questions. He's the first ac person to give me advice on my 2 rooms - here's to cooler summers and warmer winters thanks to JaPaul!

Jeremy Ostlund

Update 2022: 1 year and 2 weeks after the install, I noticed that water was not draining through the main channel. I flushed the line, but it was still not draining. The water was dripping into the overflow pan from the unit. I sent a request to have them come look because it seems to be an installation issue. The representative was very rude when I tried to explain that even though it had been a year, I am not sure how long it had been occurring as I was out of the country for a few months.

Initially when I was working with Mike, I told him my lack of trust based on experiences with other Companies and he guaranteed me that Ideal Air was not like that, but turns out they are.

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Mike is amazing! He knows his trade very well and makes sure that the customer is completely satisfied. He made suggestions that other companies failed to mention, but things I had read about when doing my own research.

Brionna Lee

Ideal Air is an amazing company! I had Mike out last week for some issues and he fixed everything. We were very impressed with is honesty and friendliness. He was extremely thorough and responsive. He also educated us on our system and showed us his progress each step of the way. He saved us a great deal of money compared to other companies. I highly recommend Ideal Air to any and everyone looking for HVAC services!

Kole Frink

Great experience. Had my AC stop working in the dead of summer with a 4 month old baby at home. Within 2 hours of my initial phone call I was back up and running thanks to Mike. Highly recommend.

James Gurski

Swift and precise update, repair or equipment installation is the benchmark of this company and its people. We fully recommend this company. Ideal Air is truly ideal for we home owners.

Lynn Fu

I had a great experience with Mike at Ideal Air, 5-stars! He was friendly, courteous and knowledgeable. He showed me the AC unit, its parts and explained how things worked together, what the issues were, their priority level, how to fix it and costs related. This is my first house so I'm learning a lot.

Thank you, Mike and team!

Karen Thrailkill

Mike & his team are the best! Made a late night call and fixed the problem quickly.

Ryan Lemons

One of the best AC companies in the dfw metroplex. Very courteous and knowledgeable. And works to get you fixed in a timely manner. Top notch. Highly recommend for all ur ac issues

Brad Schrader

As usual, Ideal Air performed excellent customer service in so many ways. Of course, great service, timely and reasonably priced. But the immediacy of their service is second to none I have ever experienced in the industry. Really good organization!

Jenny H

I can't say enough good things about Ideal Air of North Texas! We had issues with our home warranty not responding fast enough to our AC system not cooling properly, so we took it upon ourselves to find a company to use.

We came across Ideal Air as it was 7pm & we needed help immediately, instead of following a holiday weekend. Upon calling Ideal Air, the secretary was super friendly & was able to get her crew out within a couple of hours. Once the crew arrived, they were very professional & knowledgable. They let us know the issue & even had us on speakerphone with the owner, Mike. The crew added what we needed to make it through, little did we know our issue was actually worse than we thought! Mike came out a few days later & addressed the bigger issue. He was very helpful & explained everything to us. At the time, we weren't sure what to do, so he added more coolant & allowed us to decide what was best for us.

After we took it upon ourselves to try our home warranty company again, that was another waste of time. So we contacted Mike & he was out immediately following another job. He explained everything in detail & wanted us to make sure we did what was best for us. He even went out of his way to pick up a furnace in Ft Worth, so that we could have it installed a few days later.

Mike & his team did a phenomenal job at providing top notch customer service & at a decent price. Also, you can tell that Mike truly cares for his customers & wants to help them in any way possible.

If you find yourself needing any sort of AC, heating, etc, do not hesitate to call Ideal Air!

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Ideal Air Hours

  • Monday 8 AM to 9 PM
  • Tuesday 8 AM to 9 PM
  • Wednesday 8 AM to 9 PM
  • Thursday 8 AM to 9 PM
  • Friday 8 AM to 9 PM
  • Saturday 8 AM to 9 PM
  • Sunday 8 AM to 9 PM