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Commercial Residential Services Reviews - 59

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heather Martin

We have used CRS for several projects over the past 10 years from putting in new flooring to whole house renovation including completely rewiring our 1969 home. Brandon is the best! He knows his stuff, he offers options, he employs good people, but most of all he LISTENS! He will work with you to get the outcome you desire with your project. Brandon is our go-to guy for ALL of our home improvement needs, large or small. We have never been disappointed!

Stephanie Yost

We have used this CRS many times for different projects around our home and have been extremely happy with the results. The quality and care used is top notch. Everyone that has worked on my home has done excellent work and they also do a fabulous job cleaning up when done. Brandon is the first one I always call if we ever need work done on our home and is one I refer friends to.

Traveling Teacher

Everyone tells you to do your homework before you purchase anything. As a teacher I take that quite seriously. I met with 8 contractors to obtain quotes to install a new A/C Heating System. We were replacing a 15 year old system so it had been awhile since we had shopped. I was talking to a lot of salesmen but unfortunately they weren't service technicians. My 8th contractor and last meeting was with James. Guess what? He had been a technician so he was listening to me and knew what he was doing. It is very meaningful to have a PROFESSIONAL show up on time, LISTEN to your concerns and RESOLVE those issues. Kevin was our QC guy and he came out after the system was installed to check everything out. Our house was cool so life was great. It felt better than it ever had. He told us there was a part from the manufacturer that they had gotten where some had been defective so he replaced it. We were blissfully ignorant but his HONESTY was so meaningful. Brandon was very HELPFUL in getting the financing we needed. It has been a wonderful experience working with CRSNTX.

John Knope

Brandon and his team are top-notch. Last summer, their electrician came and replaced a circuit breaker- just to help diagnose a problem. From the initial survey and diagnosis of our aged, inadequate system, they quickly gave us recommendations and options to improve comfort and efficiency. James walked through his suggestions and explained how each would help.

During install, Daniel and the crew were friendly, took precautions to minimize disruption and cleaned up afterward. I can't believe how quiet our new system is!

I highly recommend CRS.

Eric Oria

These guys not only had one of the more reasonable quotes for my two AC units, but they were VERY thorough with their install. I am super picky about my AC temp and they happily came back a few more times to make sure the AC was tweaked exactly like I wanted and they never complained or push back, just wanted to make sure I was happy and taken care of is what they said!! Thanks Brandon and CRS team!!

John Lingenfelder

Our experience with CRS was one of the best ever. After receiving quotes from four companies to replace the 13-year old HVAC evaporator and condenser units for our system, we chose CRS because of the skill of the HVAC specialist, JR, and the competitive price. The installation team of Daniel and Hugo arrived on time and went to work.

Then began a three day ordeal (for the CRS folks) of Russian Dolls, led by their HVAC expert, Kevin. Brandon Smith, CRS' owner, was in contact with us throughout. Long and short, there was a problem with our system, caused by a previous HVAC company that was very difficult to trace. But the CRS people kept us informed all the time about what was going on. And made sure that our system would be fully functional before they would move on.
I cannot recommend CRS more highly and urge anyone considering an HVAC company to look no further than CRS.

Linda Louden

I responded to an ad on Facebook and Brandon the owner called me back immediately. He sent the technician out today. The technician went through my entire system and told me what was wrong. I replaced a few parts and now it’s running great. Brandon called yo after call to make sure I was happy and satisfied. Amazing company wish more weee like this one. Will be calling them for any future calls

Peter B

Needed a new AC system upstairs. Jim arrived on time and was patient explaining all the available options. Measured the upstairs and sized the system to requirements. There was no marketing talk and no pressure. Quote was very reasonable including additional duct work. On the installation day they came on time and worked hard through the day to complete the task. Jim was there to supervise and help the installation crew. The crew was very professional, used cloth covers and cleaned after the job. We like the install quality and the new AC works great.
They also agreed to repair some minor duct issues with the downstairs system free of charge.
Thank you!

Tommy Cue

I have used CRS NTX now countless time and I am completely satisfied. I have had two AC systems installed, Duct work installed. Canned lights added throughout. We have added electrical outlets and even outside lightening. I continue to refer Brandon and his team to all my family and friends. I would give a 6 star review if I could.

Rob Willson

CRS is our GO TO for anything HVAC.
Brandon and his team are always responsive, helpful, and honest.
We have used and referred CRS for many years and have been thanked by everyone. They don't up-sell. If it can be fixed, they do it.
When we did have to replace a unit, it was done quickly and reasonably priced. We wouldn't call anyone else.
Best in the DFW area.

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