This place is GREAT!!! Every time they have come out to our place, the guys have been so nice, friendly & professional! Also, if they can't fix the problem on the first go (or need to order a part), they do NOT charge you for another service call. And that is an awesome thing - especially with skyrocketing gas prices...!! (Thanks, Mr. Biden...🙄)
Horrible. Came out 3 separate times. 1st time first guy kept saying idk to our questions and treating my wife like she knew nothing. Second guy second day was better but didn't finish. 3rd day they fixed a total 2 things of six. Didn't get a quite as promised and was told sewage line was clear. Still clogged and backed up. Paid about 1000 for not everything to be done.
I am so glad that I called 1st Class!! Customer service was phenomenal. Every single person that I interacted with went above and beyond. Amanda in the office was so helpful! Daniel and Karl were great and thourough. They were patient to explain things and to help educate us. They will always be my first and only call for our heating and air service. Thank you so much 1st Class!
When I recently called 1st Class with a plumbing issue the person who answered my call was so sweet and helpful. When I stopped by in person last time I was even more impressed. I truly thought the customer service was exceptional. I have been doing business with Donny for a while now and he has been so professional and courteous that I am now sending my friends to his businesses all the time now. Keep up the great work!
The young man that came out to work on our a/c was very polite and friendly. He worked quickly and got us back up and running in no time. We were extremely satisfied with his customer service, something that is often missing these days.
Friendly staff and quick response even during a holiday week! They came out, fixed our problem and it only took about an hour. I hope we don't have to, but I would definitely use them again!
Amanda(The one who was answering the phone) was very helpful and got me the information I needed even after me calling multiple times! Chad came in very professional and was able to find the issue to our shower and fix it in a timely matter. They cleaned up the mess they made(from cutting a hole in the wall) and helped in any way that they could! I definitely recommend 1st Class Plumbing to anyone and everyone! We will be using them for any future needs.
First class is awesome. They came out and ran all new pipes for our business. I will definitely recommend them and use them again for all of our needs. Thank you again for the great work that you all do.
Nice and fair service. Used them 2 times so far and have been great on price. This last time our unit really did not need service but changed out a thermostat that I had previously purchased with no problem. Great price!
Very professional, knowledgeable, friendly. I had a total replacement of the AC unit and air handler... done exceedingly well. The whole process took less than a business day and the cost was not unreasonable at all.
Melinda Gandy
This place is GREAT!!! Every time they have come out to our place, the guys have been so nice, friendly & professional! Also, if they can't fix the problem on the first go (or need to order a part), they do NOT charge you for another service call. And that is an awesome thing - especially with skyrocketing gas prices...!! (Thanks, Mr. Biden...🙄)
Ashton Lara
Horrible. Came out 3 separate times. 1st time first guy kept saying idk to our questions and treating my wife like she knew nothing. Second guy second day was better but didn't finish. 3rd day they fixed a total 2 things of six. Didn't get a quite as promised and was told sewage line was clear. Still clogged and backed up. Paid about 1000 for not everything to be done.
Krystal Loa
I am so glad that I called 1st Class!! Customer service was phenomenal. Every single person that I interacted with went above and beyond. Amanda in the office was so helpful! Daniel and Karl were great and thourough. They were patient to explain things and to help educate us. They will always be my first and only call for our heating and air service. Thank you so much 1st Class!
Identify Corporate Innovations
When I recently called 1st Class with a plumbing issue the person who answered my call was so sweet and helpful. When I stopped by in person last time I was even more impressed. I truly thought the customer service was exceptional. I have been doing business with Donny for a while now and he has been so professional and courteous that I am now sending my friends to his businesses all the time now. Keep up the great work!
Otis Stark
The young man that came out to work on our a/c was very polite and friendly. He worked quickly and got us back up and running in no time. We were extremely satisfied with his customer service, something that is often missing these days.
Lindsae Dale
Friendly staff and quick response even during a holiday week! They came out, fixed our problem and it only took about an hour. I hope we don't have to, but I would definitely use them again!
Adrianna Murillo
Amanda(The one who was answering the phone) was very helpful and got me the information I needed even after me calling multiple times! Chad came in very professional and was able to find the issue to our shower and fix it in a timely matter. They cleaned up the mess they made(from cutting a hole in the wall) and helped in any way that they could! I definitely recommend 1st Class Plumbing to anyone and everyone! We will be using them for any future needs.
mary Lackey
First class is awesome. They came out and ran all new pipes for our business. I will definitely recommend them and use them again for all of our needs. Thank you again for the great work that you all do.
Gary Owens
Nice and fair service. Used them 2 times so far and have been great on price. This last time our unit really did not need service but changed out a thermostat that I had previously purchased with no problem. Great price!
Christopher Fields
Very professional, knowledgeable, friendly. I had a total replacement of the AC unit and air handler... done exceedingly well. The whole process took less than a business day and the cost was not unreasonable at all.