Lori answered my request quick and professionally. Once she arrived exactly on the time she had scheduled quickly found issues and supplied quote for work needed quick and to the point. Next day she came over and knocked it out within 1 hour. Hard to find someone who will not take advantage of you and up sale services not needed. Thanks so much
This business deserves a 5 star rating. The technician was extremely knowledgeable and informative explaining everything he was doing. I am very happy with the work. I will be a return customer.
Had an issue w AC not cooling, they came out on time within reasonable time frame and corrected the issue without trying to gauge us as another company did. Great customer service!
DO NOT USE THIS BUSINESS. We were forced to use this company by our Home Warranty co. The initial service was good. They came out on 10/20/2020 and "fixed" our unit for ~$600. The unit stopped working again. Starting on 11/6/2020 She said that would be out that day. NO SHOW. I texted and they said they would be out the next day. I repeatedly called, FB messaged, and texted for 2 WEEKS. No one would respond. Finally on 11/17/2020, I had my husband call from a different number. They answered immediately. They gave us a 2 pm appt. Did not show until ~6:30 pm. They said their repair was good. Our unit completely stopped working at that point. ON 11/21/2020 I called, texted, sent video and FB messaged over another 7 days. NO RESPONSE! I finally called another reputable company out. They said that the part Sharpe Services replaced was not valued at what they had charged us and that it was not the problem at all. We ended up having to buy an entire new unit. I attempted all modes of communication again. NO RESPONSE until I called them from my landline this am 12/1/2020. They had no explanation for their poor customer service. They did not offer any type of refund. DO NOT USE!!!!!
we have used sharpe services for regular service and a repair today (6.11.22). they are prompt, professional and friendly. plus they laugh at my stupid jokes. what more can you ask for?
B M
Lori answered my request quick and professionally. Once she arrived exactly on the time she had scheduled quickly found issues and supplied quote for work needed quick and to the point. Next day she came over and knocked it out within 1 hour. Hard to find someone who will not take advantage of you and up sale services not needed. Thanks so much
Darlene Keller
This business deserves a 5 star rating. The technician was extremely knowledgeable and informative explaining everything he was doing. I am very happy with the work. I will be a return customer.
Lissa Ochoa
They were very efficient, reliable and very very polite.
Leslie Phillips
Had an issue w AC not cooling, they came out on time within reasonable time frame and corrected the issue without trying to gauge us as another company did. Great customer service!
Warren Sturges
Great service. Technician was very informative.
James Harmon
The installers were well mannered and knowledgeable, I am very pleased with the results.
Tracey Barr
DO NOT USE THIS BUSINESS. We were forced to use this company by our Home Warranty co. The initial service was good. They came out on 10/20/2020 and "fixed" our unit for ~$600. The unit stopped working again. Starting on 11/6/2020 She said that would be out that day. NO SHOW. I texted and they said they would be out the next day. I repeatedly called, FB messaged, and texted for 2 WEEKS. No one would respond. Finally on 11/17/2020, I had my husband call from a different number. They answered immediately. They gave us a 2 pm appt. Did not show until ~6:30 pm. They said their repair was good. Our unit completely stopped working at that point. ON 11/21/2020 I called, texted, sent video and FB messaged over another 7 days. NO RESPONSE! I finally called another reputable company out. They said that the part Sharpe Services replaced was not valued at what they had charged us and that it was not the problem at all. We ended up having to buy an entire new unit. I attempted all modes of communication again. NO RESPONSE until I called them from my landline this am 12/1/2020. They had no explanation for their poor customer service. They did not offer any type of refund. DO NOT USE!!!!!
Al Cisneros
Tech is his typical outstanding self.
clayton shedd
we have used sharpe services for regular service and a repair today (6.11.22). they are prompt, professional and friendly. plus they laugh at my stupid jokes. what more can you ask for?
Gulf coast Stone master LLC
Great job and honest work, Thank you.