Service Pros Heating & AC Laredo

Xavier was thorough and made sure worked prior to leaving. He needed to make several adjustments and took the time to ensure that any existing or potential issues were addressed. He was courteous and knowledgeable and would request his assistance if we ever needed other work done.

Burner was serviced and still would not Re-start on its own several times. It now seems to be working since it has been functioning for a week now on it’s own. Would like to know what to do to make it more reliable. A new boiler would cost $15000 and I have had other expenses to take care of.

Russell did a terrifc project diagnosing the issue and installing a new water heater for us. Michael joined him and they both got it up and running for us. They were professional and engaging. We were happy with their work.

This company has a polite, efficient, knowledgeable work team with a depth of equipment on hand. Martin arrived out to decipher my plumbing problem and explained it thoroughly. A great service team!

Henry and Herbert were professional and knowledgeable. They both inspected the building plumbing and HVAC systems and provide feedback. They were able to replace and repair all the problems they found rapidly and explained their work. I was happy with their service. Job well done!

Richard and Emmett did a wonderful job. It was a huge project and was finished in two days. superb work and my mom felt comfortable with them. She was pleased with (which is a rarity)! Kudos to you both. We would use them again.

Gracie and Gerald arrived to my house in Olympia today and restored some aging duct work in a difficult area to get to and they did an incredible job. Two personable, kind, upbeat persons. My highest praise for the Ritz Carlton Service. What a pleasure you both made this experience. Thanks very much, Sincerely, Evan Grey

Calvin and Logan did an outstanding job. They thoroughly explained the process prior to completing the work. They were professional and took extra care in doing exceptional work! The help staff kept me proactively informed of their arrival time so I knew when to expect them.

Kevin was amazing! He answered all my questions and didn't rush. I felt confident with the work so much I decided to add the upkeep plan. Thank you again Kevin and the rest of the staff for being such a pleasure to job with. I will be recommending them to all.

I am thrilled with the customer work and the knowledge of your work personnel. The technician Matt, completed work on my cooler today. nice, and efficient. I will continue using their services.