Falls A/C & Heating Services, Inc.

Good luck if American Home Shield assigns this company to you. They have a huge window of wait times then call you last minute to reschedule or tell you that you did not get the date correctly even when you call them that morning to confirm. Further, they stop answering the phone or never call back after leaving messages. Forget about even calling the emergency number.

We had some existing A/C vent problems on a home we just purchased. They came out and accessed the problems, gave us a very fair quote, then repaired it the very next day. Professional job!! They even replaced the light bulb that was out in my attic.

Every homeowner knows how hard it is to find a good contractor who possesses the skills, tools, knowledge, and desire to do work and do it right. Falls A/C lacks all of these. They are neither prompt nor capable and what is worse is they do not call when they say they will. If you respect contractors who respect themselves, their trade, and their customers then unfortunately you need keep looking because you won’t find that respect reciprocated if you hire Falls A/C.

Our home warranty partnered us with Falls A/C. We had great and quick service from David. Extremely happy!

Most unprofessional incompetent company ever. Advertise 24 hour service but if your lucky they might come out within the week, not complete the job and not answer your calls. If they do happen to make it out to repair they will install parts incorrectly and never come to fix their mess. DO NOT USE THIS COMPANY!!!!

I was concerned about the negative reviews, but my experience was fine. I had no problem scheduling the service call. The technician, who'd been doing this for 20 years, arrived on schedule and fixed the problem. All in all, a totally professional and pleasant experience.

The worst air conditioning company ever, beware of these people they are a scam, do not do business with them. All their technicians are contractors with no experience whatsoever And most of them have serious criminal convictions, criminal felonies do not let these people in your home.

Beware of this company!!

We've been using Falls for about12 years and alway receive excellent service. Very knowledgeable and courteous.

They were very professional and worked with my home warranty, this was a very positive experience,great group of people!

This company is the most honest you'll find in the industry. The owner is straight forward and doesn't try to sell you things or fix things you don't need.