Jorden's Air Conditioning & Heating

Stellar group of people! My Father began using Jorden's in 1976 when we moved to Houston, and I have continued to call on them to this day. Without a doubt, the best in Houston! AJ and the entire crew are responsive, professional, and if you have a critical need, like I did today, they sent Van in the van. Van is a wonderful technician. I've referred them to many friends and co-workers and will continue to do so forever!

Have used Jorden's a few times and they have very knowledgeable AC Techs. Would recommend and will use them again if needed.

Juan was very professional and thorough performing our spring tuneup. Took pictures of work performed
Highly recommend this company!

We’ve had an employee “H A” so I wanted to keep doing business with him, but the receptionist was so rude I won’t be doing business here anymore. We’ve waited 4 days for a repair and the lady disrespecting me??? NOPE.

haha, reading the once star reviews give me giggles. come on. on a specific one, theres no expecting these workers to do perfectly great with refrigerators. go call a refrigerator/freezer specialtist and have them no choice but to deal with the poor attitude. although they're the same thing... Jordans has been doing great at it fixing refrigerators. but with uggly attitude, i can assume why anyone would just not want to work with a customer even for money. would be lovely to teach someone about manners too.😄 but i can be wrong about what happened, though my assumption are usually right. ill stop that flame here to go on with my review...
.
Many successful jobs by multiple team members from Jordan's who took action to complete a multitude of work throughout the decades. They are related family, yes. That's not why we do business with them. we do knowing their work is beyond excellent & with trainees being more so through the years to come. We always dial to HA he's the boss. There may be complications from time to time because there always is with hardware, expecially with mistreated units.. though you live and you learn, and i can tell you, their team pulls through and gets the job done in the best timely manner I've ever known possible. and more so at the satisfactory standards i charish to love. 🙏
here's some recent work for a new cooler we use to store herb produce vvvvv great work guys! temperature staying cool👍 a beautiful unit my dad has chosen to replace an old outdated machine. im pleased.

I was referred there to buy a capacitor and that didn't fix my problem. H A was very knowledgeable and helpful in my DIY efforts and when the unit still would not start he scheduled a service call, then showed up 2 hours early. He found out that 3 years ago I had installed a thermostat and had reversed the 1st and 2nd stage wires. Service call was $89 and now I am running and much more efficient. He won himself a customer today.

I have been using Jorden's for 40 years. I have high respect for H.A. owner. He is always on time, very respectful and professional when checking out my air conditioner or heating systems. I have had new duct work performed by them and replacement of my central air unit and heater system. They do a great job of installing and cleaning up after their work. They always stick to their price quotes because they take pictures of any questionable equipment and discuss the prices before doing any work without your approval.

Spoke with Ha Nguyen about my recurring compressor failures and he sent a tech over right away. There were several major issues with the old unit so I had several companies come by & quote me prices for a complete A/C replacement. Jorden's was the best deal for the money and of all the different companies I talked to, I trusted them the most.

I gave Ha the green light and he had a 3 man crew out the very next day. Those guys worked non-stop from early morning until sunset with just one break for lunch. They replaced the outdoor unit, the indoor A/C unit, and the furnace. Ran new copper wire out to the unit and removed / replaced some of the duct work.

My attic was cramped & difficult to access. When Jorden's crew was finished, the attic was cleaned out and the area in front of the furnace and A/C unit was much easier to access.

All of the workers were friendly, attentive, and professional. Everything was spotless when they left. The new 4 ton Trane unit runs like a champ.

Would definitely do business with Ha again. Jorden's earned my highest possible recommendation. I signed on to their customer loyalty program where they check my entire system twice a year.

Do yourself a favor and hire Jorden's for any A/C issues. Get several quotes and see for yourself. They are a solid, honest company that will treat you right.

Absolutely worst experience I've ever had with a service person. Jerry was the technician. He asked if my refrigerator had leaked water on the floor, I said no. He grunted, well, not that you know of. What? I explained that i had moved the refrigerator from the wall and cleaned the coils so I would know if there were water on the floor. He actually said, not necessarily. Again, what? He then went on to say that the refrigerator motherboard was going to need to be replaced but, of course, he would not have that on him, so for today I would be charged for his time and for a service call. What a deal! I told him that I had had it fixed previously and that it had been a clogged line. He cut me off midway, responding that he was going to use a temperature probe to ensure there was a temperature problem, but he knew I should just replace the motherboard. Again, incredibly rude, dismissive. I immediately called Jorden's to speak with the owner and was told he was out of town until the end of the week...Just an overall awful experience.

Very professional, responsive and attentive. Went through three repair companies for an issue on a relatively new house and HVAC system until Jorden's completely addressed and fixed the problem. Patiently talked through problem history, developed thesis of potential issues and offered thought out solutions with cost estimate of each. After completing agreed to scope of work they came back next day to test system only to find other complications and immediately proceeded to change out additional parts and provide labor for the balance of the day at no additional charge (from the originally quoted job). Bravo!!