First I would like to say another company was out the day before , twice actually and it was still not working. I called Simmons and they Called back quick letting me know they were going to be on there way. No waiting all day for someone to come out . Josh was very nice and knowledgeable. He went right to work put one part on the unit outside. More than likely it was that our filter was too thick not letting air flow properly. Josh even had some filters ordered for us. I would recommend this company especially Josh he explains everything he doing and waited to see if it was going to freeze up again. So happy I called they saved us from buying parts we did not need. Saved lots of money.
The technicians were very friendly and professional. They told me what was wrong. They were very prompt and I was called to let me know that they were on their way. I would recommend this company.
I've never personally called this company out for repair work. I've just happen to be at my friend's mom's house when they were called. I'm no a/c technician but have been doing service work for 20 plus years and know the principles. I had no idea she actually called a service tech or I would have troubleshoot the unit first. Basically they replaced a component that was not necessarily bad. Yes they complete the job and the a/c was working when they left but to over charge a 75 year old widowed lady is not ok in my book
We needed a service/repair service for our central heat and air unit. Having just moved recently to our home on Lake Cherokee, I didn't know any businesses locally, so I used Google to find one with good reviews. I choose Simmons and I am very glad I did! Being the "busy time" of year for service groups of this type, I was afraid I would have to wait on a long list before we had someone come out and thoroughly check the unit. My wife and I also had several medical appointments we couldn't miss and I feared a delay in servicing might cost us a heavy repair bill if we waited too long. I believe the lady's name was Lena I talked to. She worked us in as soon as we could have someone come out. Josh Simmons got to our home quickly on the day when we could have the service performed. He quickly and efficiently went to work and serviced the unit, inside and out and checked everything was satisfactory. It is a real pleasure to see a young man like Josh who not only knowledgeable about his work, but also polite and courteous (a rarity in today's world, imo!). He also helped us get set up on a regular inspection program that will save us money in the long run (also a rarity is when the business tries to help and not take advantage of people!). My wife and I are permanently disabled, so saving time and money with Simmons was a real blessing from GOD! Thanks, Simmons AC! You have gained a customer for life! Kelly and Jessica Allen,
We've used Simmons Air Conditioning and Heating for over 20 years. They have continually provided us with professional, prompt and friendly service. They just installed a new American Standard system for us. From removing the old system to installing the new one, they were timely and efficient. And we can already tell the difference between the new system and our over 20 year old one! Even help me set up the app to control the system on my smart phone! Thank you for always giving us such great service.
This wonderful company installed our Geothermal unit into our new home. They also installed a new heat pump unit in our previous home, and we saw immediate savings. They work efficiently and thoroughly, paying great attention to details. Mr. Simmons listens to our questions, always addressing our concerns, and taking time to explain. They have come to our home promptly when we have called for service. I highly recommend using them for your air and heating needs.
Simmons Air Conditioning put in a new unit for us 6 years ago. It has been absolutely great and the electric bill has not been high. It quit working today, so I called them and within 30 minutes they were out here. Thanks for the good work and speedy service. Would recommend them to anyone needing A/C service.
Kim Daugherty
First I would like to say another company was out the day before , twice actually and it was still not working. I called Simmons and they Called back quick letting me know they were going to be on there way. No waiting all day for someone to come out . Josh was very nice and knowledgeable. He went right to work put one part on the unit outside. More than likely it was that our filter was too thick not letting air flow properly. Josh even had some filters ordered for us. I would recommend this company especially Josh he explains everything he doing and waited to see if it was going to freeze up again. So happy I called they saved us from buying parts we did not need. Saved lots of money.
Dorothy Williams
The technicians were very friendly and professional. They told me what was wrong. They were very prompt and I was called to let me know that they were on their way. I would recommend this company.
Neena Harris
Prompt, professional servicemen! Discussed problem, ways to repair. Will definitely use again and recommend highly!
buddy myers
I've never personally called this company out for repair work. I've just happen to be at my friend's mom's house when they were called. I'm no a/c technician but have been doing service work for 20 plus years and know the principles. I had no idea she actually called a service tech or I would have troubleshoot the unit first. Basically they replaced a component that was not necessarily bad. Yes they complete the job and the a/c was working when they left but to over charge a 75 year old widowed lady is not ok in my book
Gabriella Hawkins
They stayed late in the evening on a Sunday just to make sure we were set up for the night with ac! We so appreciate them
Kelly Allen
We needed a service/repair service for our central heat and air unit. Having just moved recently to our home on Lake Cherokee, I didn't know any businesses locally, so I used Google to find one with good reviews. I choose Simmons and I am very glad I did! Being the "busy time" of year for service groups of this type, I was afraid I would have to wait on a long list before we had someone come out and thoroughly check the unit. My wife and I also had several medical appointments we couldn't miss and I feared a delay in servicing might cost us a heavy repair bill if we waited too long. I believe the lady's name was Lena I talked to. She worked us in as soon as we could have someone come out. Josh Simmons got to our home quickly on the day when we could have the service performed. He quickly and efficiently went to work and serviced the unit, inside and out and checked everything was satisfactory. It is a real pleasure to see a young man like Josh who not only knowledgeable about his work, but also polite and courteous (a rarity in today's world, imo!). He also helped us get set up on a regular inspection program that will save us money in the long run (also a rarity is when the business tries to help and not take advantage of people!). My wife and I are permanently disabled, so saving time and money with Simmons was a real blessing from GOD! Thanks, Simmons AC! You have gained a customer for life!
Kelly and Jessica Allen,
Billie Pippin
Very professional and very friendly. And they are available 24-7 and weekends. I definitely recommend these guys to anyone.
Debbie Maddox
We've used Simmons Air Conditioning and Heating for over 20 years. They have continually provided us with professional, prompt and friendly service. They just installed a new American Standard system for us. From removing the old system to installing the new one, they were timely and efficient. And we can already tell the difference between the new system and our over 20 year old one! Even help me set up the app to control the system on my smart phone!
Thank you for always giving us such great service.
Paula Wigand
This wonderful company installed our Geothermal unit into our new home. They also installed a new heat pump unit in our previous home, and we saw immediate savings. They work efficiently and thoroughly, paying great attention to details. Mr. Simmons listens to our questions, always addressing our concerns, and taking time to explain. They have come to our home promptly when we have called for service. I highly recommend using them for your air and heating needs.
Anita Oden
Simmons Air Conditioning put in a new unit for us 6 years ago. It has been absolutely great and the electric bill has not been high. It quit working today, so I called them and within 30 minutes they were out here. Thanks for the good work and speedy service. Would recommend them to anyone needing A/C service.