Very poor overall experience with MCM. We purchased a multi-head ductless mini split for a new build. The installation process was very unprofessional. The units were mounted out of balance which caused the condensate lines to drip water down the walls and subsequently ruin the sheetrock. The units were incorrectly tuned and charged, which caused one or more heads to request pressure at much higher rates than the adjacent units. We requested service on multiple occasions to remedy the issue. The service technicians were often late or not show up at all. After 18 months of trying to work with MCM, we were forced to replace the unit using a different service company. I highly recommend finding another local HVAC service company.
A technician called 15 minutes before arrival. Two technicians arrived at the scheduled time. I needed a seasonal inspection for 2 units. The inspections were done in a timely fashion. The cost was as quoted. I dealt with just one technician who was neatly presented and cordial.
Our compressor quit working in the morning; called MCM and Chad came out the same day. Excellent service, courteous and very neat. Will do business with company for a long time.
This company is getting 10 stars rather then 5! Great company great owner and truly a blessing to have Darryl at my service so quick! This company deserves a pat on the back for such great service and response time !
They came out looked at the AC said it needed $8000, to repair, I got a friend out that does maintenance, he found a broken wire and repaired it for free,
John Leidel
Very poor overall experience with MCM. We purchased a multi-head ductless mini split for a new build. The installation process was very unprofessional. The units were mounted out of balance which caused the condensate lines to drip water down the walls and subsequently ruin the sheetrock. The units were incorrectly tuned and charged, which caused one or more heads to request pressure at much higher rates than the adjacent units. We requested service on multiple occasions to remedy the issue. The service technicians were often late or not show up at all. After 18 months of trying to work with MCM, we were forced to replace the unit using a different service company. I highly recommend finding another local HVAC service company.
Leslie Crain
A technician called 15 minutes before arrival. Two technicians arrived at the scheduled time. I needed a seasonal inspection for 2 units. The inspections were done in a timely fashion. The cost was as quoted. I dealt with just one technician who was neatly presented and cordial.
patricia hinson
Our compressor quit working in the morning; called MCM and Chad came out the same day. Excellent service, courteous and very neat. Will do business with company for a long time.
Jennifer Browning
This company is getting 10 stars rather then 5! Great company great owner and truly a blessing to have Darryl at my service so quick! This company deserves a pat on the back for such great service and response time !
Mary Hartman
Excellent service, high temp, 98 year old mom in house. Emergency. Derrel was very competent, friendly and very pleasant. Will call mcm in the future!
Dwight Lee
The response and service I received from the people there was amazing. They will always be my go to company for all my HVAC needs.
mark brazelton
What a great place to do business. Your problems are just as important to them as they are to you.
Megan Cagle
Did the job - still not working correctly now they won't return my phone calls. lost a customer.. not that they seem to care.
Dharla Wall
I have been using MCM for over 25 years! I highly recommend them!
Mal Anderson
They came out looked at the AC said it needed $8000, to repair, I got a friend out that does maintenance, he found a broken wire and repaired it for free,