Matco Heat & Air

Turned in warranty work request for improper operation 3 weeks ago, still no response. They’ve already been out 4 times without correcting the problem. Turns out numerous homes, of the same floor plan, have the exact same issues but they’ve stopped complaining because Matco can’t fix the problem. Guess what Matt, I’m not going away. I will do exactly what I told you I would do. Bad, true, reviews, BBB complaints and complaints to the TDLR. Once my system is properly installed, I will be suing you for the $$$!to correct. Plus, I’ll make sure everyone in my neighborhood does the same.

I have been doing business with Matco Heat & Air for longer than I can remember! They have installed new units in my home as well as a commercial business. I have always found their pricing to be fair, their recommendations based on what's needed and their workmanship excellent. Whenever I've needed any service, they've made every effort to respond in a timely manner, kept me informed of any delays and tried to address the problem on the initial visit. Their work isn't done until the customer is satisfied. Anytime I can suggest Matco Heat & Air to a friend or neighbor, I do it with no hesitation knowing this local company will take care of others exactly as they've taken care of me!

Love this company from the top to the bottom! They provided me exceptional service on a weekend when my A/C went out, had it replaced in no time, since I was home pregnant with my daughter. Matt & Laurie are top notch and I will use them again and again. I’ve referred my family and friends to them and all have great things to say!

Horrible business horrible customer service I will never do business with these guys again. They installed our air condition in our brand new home. A year later our a/c goes out they tell us because another company told us about the leak we had then our warranty is not valid. The lady I spoke to Tara was really rude and wouldn't let me speak with the owner Matt to discuss the options we had going forward. Even though our a/c has a 10/year warranty.

During the horrible winter storms, I was in contact with Chad (I think. Please forgive if I'm wrong) who walked me through how to get my Nest thermostat to work properly because it wasn't switching my heat on. He was kind, patient, and understanding. An absolute value to the company!

Santiago of Matco services is a courteous, experienced and professional HVAC technician who has over the years helped us when we have had issues with our A/C system. Today, on a Sunday, in record heat he was able to solve our problem quickly and effectively. What a relief.

We replaced Frymire years ago with Matco and are glad we did.

Thank you Santiago and Matco!

Only have used them under the warranty of our home but they always seem to know what they are doing and have fixed every issues so far.

Matco came into my house and fixed a mess from another compay's installation. work was excellent along with the price!!!!!!

Funny. They don’t answer service calls or even call back to let you know they are busy. Great way to run a biz. Just call. Exist.

Quick for service and honorable on their warranty