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    Quality Air Mechanical LLC Reviews - 52

    3.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Ramon Federico

    Nice and clean job. One day installation đź’Ż recommend thanks Quality air mechanical.

    Pablo Lopez

    Service quality and attention to detail if your looking for the best value for your dollar Quality Air Mechanical is your only choice

    Daniel ortiz

    Quality Air Mechanical installed a mini split a/c & heating unit. They installed it exactly the way I wanted it installed! The workers were professional, Polite and on time. They were very good at explaining what they were doing along the way of installing our new a/c! Thank you for the great and easy process of your services Quality Air!

    I will call them back for future service’s and recommend Quality Air to my friends and neighbors!

    Dan

    jesse rios

    Guillermo is the owner of this company. For 4 years this guy has been promising to come and look for the leak and repair - since the Freon leaks out every summer. This guy promises to send the technician or come himself and NOTHING. Worse of all, he promises that he or tech will be here on a certain day at a certain time, and Nothing. When you call him he does not answer, I've literally have had to call him from several cell phones so he can answer since he doesn't know it's me calling. Getting ready to take this guy and company to court. Beware if you are getting a unit from this company. If you need any repairs -- it's worst than having all your teeth pulled. Terrible service, unprofessional, and completely.. just LIARS. Tired of these guys. Worst decision ever was to buy a unit from them!!

    Amanda L. Mascorro

    Be aware!!! The worst and most fraudulent company!! They were quick to get us credit approved and financed but after experiencing issues and finding out they SCAMED us by installing too small of a unit and not even doing it correctly, we realized how FRAUDULENT they are. They WILL NOT pick up the phone. It doesn’t even ring. Please do your research and go elsewhere. We will be proceeding legally. We currently have a unit blowing cold air with this winter storm and these people are nowhere to be found but they’ll see there day coming in court or jail.

    Gerardo Martinez

    At first this company will seem like they got you on service and maintenance. They will come quick to install and apply for your credit to be approved and once they are gone good luck trying to get a hold of someone to come and set up the heating unit. They are more busy doing installations and not providing maintenance or services needed. Please review each company careful before making your choice when looking to install a new refrigeration system. It’s not only important when installing but also the maintenance it comes after! Stay woke people!

    Adrian Estrada

    After Poot installation done which pvc or copper water pipe ran thru attic instead it on top of roof it burst causing some several damages to garage walls & ceiling, 2 months of calling them and being advise someone will be out but never has been done. Next step is lawsuit…

    Rosa Nunez

    They give me an excellent service for instalation and maintain for my house AC system, the best company here at El Paso, Tx., they really care about their customers giving the best possible service and without being late at the moment to come to your house. I'll keep using their services and will recommend them to all my friends.

    Patricia Payan

    Very appreciated with the customer service. Tech took his time to explain the work he did. I was very satisfied with the work.

    X Martinez

    Update a few months later: This month we have had issues with the unit, we have called and as always excuses and run around! It doesn't turn on no matter what we do. It's 90+ degrees in our house and once again no resolution!..it's been almost 2 weeks like this. I understand being behind or shorthanded but they don't know how to schedule and prioritize.

    I wish I could leave a better review because the techs who installed were great and worked in a timely manner. However, we been having issues with the unit(we’ve had less than a month) and have called MULTIPLE times and have gotten no resolution! We just get run around and excuses. They also never had an electrician come like they said and we still have wiring from the old unit hanging out of our wall!

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