ElstonAire, Inc.

My wife called Elston Air 12-9 when I was on a business trip. $59 service charge to tell her that the defrost board needed replacing and they had to order the board. 12-13 they replace the board for $347. We call them back after the next cold day to tell them they system isn't heating. They come back out on 12-19 and look at the system and then tell me that the thermostat that Vivant installed was installed incorectly so the defrost board was never getting the signal to turn on. $89 to rewire the thermostat. Called them back after the next cold snap and they came back out again and rewired the thermostat that they had just rewired. Called them back again after the next cold snap and they came back out again and they replaced a 60 amp braker and added 1 pound of R22 for $238. Now I have paid $733 for a system that they just kept guessing on and I spent most of the winter (12-9 to 1-24) without the upstairs heater working. I paid $347 for a board that wasn't needed as the signal never got to the old board to tell it to turn on. My wife called asking if they were going to take care of the last bill as we paid for their guesswork and was told "We will look into it". Never got a call back on the issues just past due bills every month. I finaly paid the bill and told them that their company is dead to me. I will never use them again.

My experience was great. I'm satisfied with the job. a job well done .The service technician was very friendly helpful and professional.
Lorna H

We have used Elstonaire for many years to resolve our A/C issues and have been very satisfied with their services.

Couldn't ask for a better group of people been a customer for over 8 years kept our old unit running till we could pay for a new unit fabulous job efficient team professional and courteous great company to do business with.

They are very good and professional do great work I highly recommend them for your service, I've been using them for years now and very much satisfied.

Arrived ahead of time. Very professional, worked on. A/C System, got it back up and running in no time at all.

They came out on 2 different occasions got my air taken care of and came back when the heat was not working properly and took care of us again.I appreciate the promptness and professional attitude that come with their service.

The staff is always so kind and professional. They got my AC unit up and running in no time and it is working better than ever.

Elston Aire is highly recommend. Very professional and responsive!

This company provides quality service and great customer service.
Kim