StrikeForce Heating & Air LLC

My AC was blowing hot air and no one was available to come diagnose my unit until I came across Strike Forces number. I call them and they were able to come repair my unit the same day. I was very appreciative because it was 86 degrees in my home and rising. Jeff was very professional and was knowledgeable about HVAC. I would definitely recommend them!

Great experience. They were able to come out same day to address a furnace issue. Jefryn arrived on-time and was super professional. The work was done quickly and Jefryn communicated exactly what was going and what needed to be done. Pricing was Fair and didn't have any surprises. Highly recommended.

Jon and Time have been pretty good. We have older Units and they are able to fine the issue in a respectful time line.

Toby was very easy to work with. He responded promptly to my email request for a quote and was on time for the appointment to service my A/C. I have an older unit that's not easily reachable on my condo's roof. He was honest in saying that it was in good shape and just needed to be serviced with a few reasonable recommendations. I will definitely call him in the fall when I service it again for heating.

I am a contractor and use Strike force regularly.
They just finished up a good size project for us and we were very happy with the work done.

Hands down the best AC repair company I have found in Dallas. Toby, the owner, called me to schedule an appointment to take a look at a suspicious leak above my guest bathroom shower that a plumber/AC guy once told me was coming from a drip pan. The other AC repair guy did not finish the job and I was still having trouble with it. I don't know anything when it comes to that stuff but Toby was on time, fixed the problem on the spot, and explained everything to me - even though I don't remember now how to explain what the issue was... but he took care of it. Didn't cost an arm and a leg either. Professional, courteous, knowledgable, efficient, dependable... I could go on and on! You cannot go wrong with this company! Toby Rocks!

Jeff arrived on time and did a great job. Will definitely use them again.

Recently, I was having trouble with one of my A/C units, and contacted StrikeForce. I scheduled a quote. Toby came out on time and quickly and professionally diagnosed the problem. I scheduled the repair and an inspection of all three of my units, and Toby and his crew arrived on time. The crew was professional and seemed to quickly fix the problem. The outside was wet, and I noticed that there was some mud tracked through the house, but it was not a lot and I own a vacuum--not a big deal.

While the crew was there, I also asked them to install two power extender kits (that I supplied) so I could install new thermostats. I should have asked the price to install the two power extender kits beforehand, as it was $200 for ten minutes of labor when the crew was already at my house and no parts. I grumbled a little, and Toby knocked off $50. Again, not a big deal, I should have asked upfront.

The crew left before ensuring everything was installed correctly, and I determined that the power extender kits were not installed correctly (because my thermostats would not power on). I immediately contacted StrikeFroce, within ~10 minutes of them leaving. Rather than coming back immediately to correctly finish the job, they waited about three hours to return. Toby inspected the wiring and it turns out that the wire I needed was already in the wall and I did not need the power extender kit. Toby removed the kits and finished installing the thermostats. While it was a bonus for them to install the thermostats, I am now $150 in on the kits that were never correctly installed. Now the thermostats are powered up, and they leave again. Again without ensuring the system is working correctly.

I give the A/C a little time to cool off, but notice it is still blowing hot air. I text StrikeForce again to tell them the problem and they said "I guess I'll be back." After more waiting they come back and fix the problem. At this point I am a little frustrated that I missed an entire day at the office for what should have only been a couple of hours and that I paid an extra $150 for nothing. But the A/C is working so I am happy.

Several days later I review my invoice and notice there is a line to install a new drain pan for $675. The quantity is marked as "0" so it was not charged. I replied to the email ask about the charge as it was the first I have heard anything about the drain pan. StrikeForce replied and said that they recommended doing the "extra work" as the drain pan was rusted and the return air side was pulling air from the attic. If I would not have responded to the email and asked why this was on the invoice, I would have never known that more repairs were needed. How could they not bother to mention this: especially, when I had them inspect all three of my units to ensure everything was working properly. I responded to the email several days ago to gather more information, but have yet to hear back.

We’ve used StrikeForce for years and they never disappoint. Always communicate arrival time and explain everything clearly.

Service was great. Most AC companies just want to do the job and move on to the next one. Toby thoroughly examined the problem to determine why my AC unit was not cooling. Unit was low in refrigerant. Other companies would have just re-charged the unit and moved on. He took the time to find the leak thus eliminating the problem to re-occur in the future. Also provided some valuable information regarding the overall condition of the unit.