Frymire Home Services

Since my previous review (below), I have been in touch with Frymire who has made it a priority to correct any misgivings and miscommunications. I must say, that in spite of the sales guy, that they do have good staff members. If I had dealt with Omar from the beginning, this would be at least a 4 star review, instead of a 3 star review. Thanks Omar!

I am now only waiting for the accounting dept. to validate my Energy Star certification that comes with the heat pumps I received. I don't know what the hold up is.

New federal income tax credits are available through 2032 to lower the cost of energy efficient home upgrades by up to 30 percent. Improvements such as installing heat pumps, heat pump water heaters, insulation, doors and windows, as well as electrical panel upgrades, home energy audits and more, are covered by the tax credits and can help families save money on their monthly energy bills for years to come.

(PAST REVIEW)
DON'T DO IT!
After being over charged $30k for two heat pumps, I'm now paying more than double in electric!

First the salesman (Chris), came into my home making all these promises about how efficient these systems would be, and how the deal I was getting was great value. (I've now priced matched with other companies, and this was all lies) He even told me he would be their every step of the way, seeing my apprehension with spending this kind of money, when a traditional install would be more than half the cost.

I HAVEN'T SEEN HIDE OR HAIR OF HIM SINCE HE TOLD ME THOSE LIES. I texted Chris to let him know the installation was sloppy and was done inefficiently. I was told by the installers, the receptionist, and by Chris that someone would contact me about this debacle. 3 months and I haven't heard from anyone. THEY EVEN INSTALLED RETURNS NEXT TO MY FIRE EXTINGUISHERS!

After receiving three $800 electric bills, I am now reviewing my contract with Frymire; I WANT OUT OF THIS NIGHTMARE!

Very fast service. I had it scheduled for a later date, but then they were able to get me serviced the next day. Super responsive and great communication. Technician was professional, very nice and knowledgeable. Diagnosed the problem quickly and fixed right away

Mr. Gomez was outstanding! He addressed all of my questions and concerns. Mr. Gomez is extremely helpful and definitely a true professional. I shall use Frymire for all of my future needs.

I have used Frymire for 15 years. The service technicians are quality techs and customer friendly. The work is always high quality. They are always professional and respectful.

Angel Gomez was absolutely outstanding the other day with my issue in my secondary bathroom . He was thorough exceedingly professional . I told him whatever the issue just fix it I wasn’t cost conscious. Oh but thank God he is coat conscience . He could have spent $2 to $3k on my issue and likely not fixed it . He patiently methodically tested low cost methods to fix it and it turns out that in fact his instincts were correct . This is who you want on your job . Outstanding young man

Jonathan Joiner was an excellent representative of a helpful, caring maintenance worker. He was on time and explained everything he did to check my system for its summer usage. As I mentioned several minor problems I as an older woman living alone and depending on others for many things, Jonathan suggested several aids to help me. He explained these and sent me information for me to study. I really appreciated his cheerful attitude and helpful thoughts.

My seventeen year old water heater failed and I needed help fast. I generally don't hit the first link in Google, but this time I didn't have time to mess around. So I hit the first link They responded quickly and a technician was at my door in less an hour. Initial troubleshooting revealed my worst fears, time for a new water heater. Luckily I was able to get the money, and Frymire completed the installation same day. Professional, cordial, timely. Thanks Frymire!

I needed someone to check my gas fireplace for a leak. Other companies wanted to schedule an appointment over a week out. Frymire called back immediately and scheduled for the same day. They sent a message with a picture and brief bio of the person who was coming to my home. This is a fabulous security tool! Lane was very courteous, knowledgeable, and professional. He showed me everything and explained what he was doing as he went. Once the problem was found, he gave me options of how it could be repaired. There was absolutely no pressure to do the pricier option. He answered all my questions and made sure I understood everything. I don’t know how their price compares with other companies for this specific problem, but it seemed very reasonable for the work done. I will definitely use this company again for other problems as they arise and highly recommend them to anyone who asks.

Brandon Rivera of Frymire was superb. He was on time, listened carefully and immediately I felt like he knew what he was doing. Most importantly we felt like we were taken care of by a professional who was honest. Highly recommend scheduling your callout via Frymire with Brandon.

Jonathan arrived on time and was very polite. He explained everything he was doing and was efficient with time. No issues with the systems but Jonathan made some good suggestions that I may move forward with soon.