Terioat Mechanical AC & Heating

My house is just over 4 years old and has never had a single problem keeping cool. This year, as everyone is aware, the heat has been exponentially worse. We usually run our thermostat at 72 when people are home and by 2pm it was starting to climb and topping out at 78. I figured it was the heat, but wanted to make sure. After spending a week getting the runaround by 2 other companies I will not name here, I took a chance and called Terioat on a Friday night at almost 6pm hoping for an appointment the next week. Not only did someone answer immediately, they said they could be out that night. I was blown away they were available in that short of notice, much less on a Friday night. Within 2 hours the tech was here and I am kicking myself for forgetting his name. He was extremely nice and we got down to work immediately. I explained what was going on and he asked the usual questions - filters, etc. All while he was checking things, he was explaining everything to me, giving me tips on what to do, how to do it, and how often. He showed me his gauges, explained all the numbers to me, and what we were looking for. After cleaning my unit and checking the temps, he opened it up to do diagnostics, once again talking me through it all. I learned so much, which was not expected. Ultimately the system looked great with the exception of a weak capacitor that wasn't quite cutting it. He took the time to explain how it could be affecting the rest of the unit and what he thought was happening. At no point did he try to sell me that this would fix everything, but that it was his feeling this was the issue. After replacing that, he went into the attic to check everything out. All looked good. I was a little skeptical that this was the issue and he picked up on that and said if it didn't fix the issue to call him and he would stay on the phone with me while we tried out some things and if we couldn't fix it that way, he would come back out and go from there. I was never pressured to buy unnecessary parts, given sales pitches, or felt like I was being misled. I wanted to wait until the hottest part of today to make sure it held up, and not only is it back to normal, I can even make it colder if I want to. In this crazy world, trust is everything and Terioat earned my trust and now have a lifetime customer. I cannot recommend them enough.

We would highly recommend Terioat. Our AC went out Tuesday and the technician showed up in a couple of hours to access the situation. Our unit was 37 years old and needed to be replaced. He and his installation team showed up the next day and installed a new unit in around 4 hours. They were all very courteous and friendly.

Hats off the best company for any AC & Heating maintenance! I’ve been using this company for 7 years and I haven’t contacted anyone but them!! The employees are so nice and respectful! They arrive to every job on time and come within 24 hours of you calling !! Highly recommend this company!!!

Dillion did a great job. He and Tony are amazing they always do wonderful work. They try to keep your unit running without replacing major parts. Very honest trustworthy and reliable

Terioat Mechanical provided us with exceptional service during the installation for the replacement of AC unit. They were fast, efficient and professional. We vetted several companies in making our selection with who we could number 1. Trust; 2. provide Quality 3. Be competitive in the Market.

Not only did the staff exceed our needs, the owner Dillion refunded us on parts that did not need to be replaced during the installation which saved us additional funds! That’s Integrity!! We were referred to Terioat and I hope this referral does the same. We are not easy to please but we are smiling, very pleased and cooling it out over Terioat! Thank you Dillion and Staff very LARGE!!

Terioat AC came through and replaced an AC I had down at my rental property. They worked promptly considering my old AC died in triple digit weather. I would highly recommend their work.

Our office AC went out on Friday and called Terioat Mechanical for quote. They were the most professional, knowledgeable and courteous of all. They were busy whole week, but were to schedule us on Saturday with no extra charge. Highly recommended!

Fast, efficient, friendly- everything you want in a repair service. They got my ac up and running for least cost with no attempt to make me upgrade the old unit- I loved that they didn’t pressure me to upsell…thanks!

Over the years when I have had AC issues, I have dreaded calling an AC company as I felt like I was going to get ripped off yet again. Ever since I found Terioat Mechanical I feel much better. They stand by their work and don’t charge an arm and a leg. They also take the time out to explain issues to me and told me how I can prevent certain issues and take care of some things on my own from a preventative maintenance perspective! I really recommend this company.

Excellent customer service. Fair pricing and was very professional.