Indoor Weather Professionals

Steve was fantastic. Once he heard that we had gone a day and a half without air conditioning, he came out early to fix our issue. He also took the time to teach me how to fix the same problem in case it happened again. He also showed me how to maintain the unit to prevent a repeat issue. Lastly, he took me outside to show me how to clean the outside of the unit which will help extend the life of the unit. Great service! Highly recommended!

Called them because we had a leak in the AC. The pipes needed to be drained. After giving me the quote for it the Tech drained one pipe and said he will charge extra to drain the other one and wanted to charge extra service call (so two times the service call when he was already there fixing it....what a joke) plus extra for draining the other pipe that was the part of same AC. Unbelievable! When I called the office to check why I am being charged twice the person I spoke to was the same. Beyond disappointed!!! It’s not the first time I was getting the pipes drained so I know how much it costs. It’s just first time using this company because my usual tech was not available. Will never use them again and won’t recommend to anyone.

I called Friday morning around 8:30 and they were at my house by 10:00. Steve was courteous and professional and replaced the bad part we had on our AC quickly. AND he showed me how to clean our AC unit outside to keep it running cooler and to prevent future problems. Would DEFINITELY recommend them and will use them again.

Make sure you ask what the labor charge is before you approve the work. I had installed a new capacitor and inadvertently popped the main fuse panel. Technician shows up and resets the breaker panel switch. Everything seemed to be working. He told me I should replace the contactor, said it was getting old and the part was only about $3.50 and since he was already there and that I was being billed for a service call anyway. So, I said go ahead. He replaced the $3.50 part and the AC unit wasn't blowing inside, although it had been earlier. He checked the unit in the attic and replaced a 5 amp fuse...took him less than five minutes. I don't know what the "service call charge" is, but to replace the fuse was $149.00 and to replace the contactor was $329.00. Parts cost was less than $4.00 so the LABOR was $474.00!! Probably 15-20 min of work, total.

6 Stars for sure…

I called Indoor Weather because they are really close to my house. I had two other companies tell me I needed major parts replaced and that it would be better to buy a new AC. I never spend that kind of money without at least three contractors looking at the problem. Steve came out, did troubleshooting the others didn’t, and then refuted their claims immediately with solid reasons why they were wrong, educating me in the process. In the end, the problem wasn’t failing components it was a dirty coil. The fix? Five minutes with the hose.

In a world filled with mediocrity and those who use their knowledge to prey on the uninitiated, it is wonderful to find a company, like Indoor Weather, who still hold to the old standards of pride in their work and integrity.

We had IWP come fix our dryer and the technician was fantastic, fast and did a great job of communicating what the issue was and how he would resolve it.

From the initial call to the completion of our service, everything was Excellent.

Will use them again and recommend them to others.

We recently had both air conditioners replaced in our 12 year old 2 story home. We had several Air Conditioning companies provide us with bids to replace the units. While I was getting over the "sticker shock" a friend suggested Indoor Weather Professionals. Jeff, the person that came out to give us a quote, was so thorough and knowledgeable about the do's and don'ts about home Air Conditioning that we went with them. I have to say that I couldn't be more pleased! The installation crew arrived on time and were ready to go. They installed the new equipment and took the old away. They left the area clean and tidy. When the system was started up, the Technician walked us through the entire set up. He took the time to show us special features of the controls; some of which we would have never even thought of using. The control is a Wi-Fi based control which provides us many options. By the time the Technician left we were very comfortable with the controls. The humidity and temperature is controlled so much better than with our old unit and the utility bill is now lower. I would recommend Indoor Weather Professionals to anyone without reservation.

The technician came out and said my freon was low and he checked and said he found a leak in the coil, but determined that it was under warranty so I wouldn't have to pay for the part, just the labor. So it was $1250 for the labor... 2 guys about 3.5 hours.... That seems pretty steep for an hourly rate. $178 an hour??? The guys that did the work were very friendly, but they seemed pretty green and did not speak much English....not really 178 per hour type people, in my opinion.

Not sure I would trust this company with my business going forward.

Our engineering firm works often with the folks at IWP and we're glad we do. They are committed to serving not only homeowners through quality workmanship, but they also invest in Austin's lively community of builders, architects, and engineers. It's not every day you see mechanical contractors going above and beyond the status quo to be the best, but I have no hesitation saying that IWP does exactly that. If you're looking for an installation or a service call, look no further.

Our AC went out in the middle of the night in June in Austin - ahhh!! But Indoor Weather was super prompt with getting someone out. Russell was our tech and he was friendly, helpful and the cost of the repair was very reasonable. Highly recommend them! Thanks for saving us from the heat!